Shahidul Islam

Experience

• 

  Expeditors International

  Nov 2002 - Jan 2004

  Customer Service Coordinator

  Taking care of customer in all respects including making visit, hearing & resolving customer issue and providing on time expected service to customer were my prime job as Customer Service Coordinator at Expeditors.

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  Expeditors International

  Feb 2004 - Jan 2007

  Air Export Coordinator

  Giving customer service to customers, keeping close contact with shippers, arranging proper documents for Air shipment, managing A/R were major areas for me to perform my job as Air Export Coordinator.

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  Expeditors International

  Dec 2007 - Jan 2008

  Operation Supervisor

  I did take care of all ocean export shipment related operations matters including making decisions over shpt moving, supervising operations activities, having relations with main line shipping operators.

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  Expeditors (Bangladesh) Limited

  Jul 2008 - Jan 2013

  To explore business opportunities & develope new avenues in business community both at local & global perspective It's my additional responsibility to take care of Training program required for both Expeditors Dhaka & Chittagong Branch through coordinating, managing & arranging training for all permanent employess. At this position, I have ample opportunity to walk through the total supply chain management & logistics industry

  • Territory Sales Manager

    Apr 2012 - Jan 2013

  • Branch Trainer

    Sept 2008 - Mar 2012

  • Order Management Supervisor

    Jul 2008 - Mar 2012
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  Design & Source Ltd

  Feb 2013 - now

  General Manager Job ResponsibilitiesObtains profit contribution by managing staff; establishing and accomplishing business objectives through setting standard policy & procedures in all respects duly approved by Management. General Manager Job Description• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.• Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.• Maintains quality service by establishing and enforcing organization standards.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; • Working with all core ocean Carriers/Forwarders for smooth handling of the shipment• Freight settlement with Air carrier in case of Air shipment• Working with all CFS authorities through building good rapport • Working with CNF personnel assigned for both Ocean & Air shipment• Working with transport authority for smooth handling of the inbound & outbound goods• Working with suppliers for import consignment in terms of corrected docs dispatch, vessel/flight info , logistics support etc• Overseeing all financial expenses before paying out• • Performing any additional assignment set by Management at any time Show less I am accountable for logistics support for all inbound & outbound shipment no matter whether these are Ocean or Air consignment. Apart from this, I am also responsible for overseeing the accurate documentation, contributing to having the acceptable terms & conditions to be set for both Export & Import shipment .Besides, I am looking after C&F activities, trucking arrangement & making follow up with forwarders , carriers in order to confirming smooth handling of the shipment. Actually, it's a vast area to communicate. Show less

  • General Manager-Administration & Logistics

    Feb 2015 - now

  • Manager-Logistics

    Feb 2013 - Feb 2015