
Devin Green
Customer Service Representative/ Telemarketer

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About me
Veteran, Servant Leader | Strategic Sales | Driving Revenue Growth and Building Lasting Relationships🙏
Education

Western Governors University
2018 - 2019Master of Business Administration - MBAIn addition to WGU's regional accreditation through the Northwest Commission on Colleges and Universities, WGU's College of Business programs are accredited by the Accreditation Council for Business Schools and Programs (ACBSP).Managing Organizations and Leading PeopleManaging Human CapitalManagement CommunicationOperations ManagementGlobal Economics for ManagersMarketingAccounting for Decision MakersEthical LeadershipFinancial ManagementData-Driven… Show more In addition to WGU's regional accreditation through the Northwest Commission on Colleges and Universities, WGU's College of Business programs are accredited by the Accreditation Council for Business Schools and Programs (ACBSP).Managing Organizations and Leading PeopleManaging Human CapitalManagement CommunicationOperations ManagementGlobal Economics for ManagersMarketingAccounting for Decision MakersEthical LeadershipFinancial ManagementData-Driven Decision MakingMBA Capstone Show less

Methodist University
2012 - 2014HistoryChartered November 1, 1956 as a senior, coeducational liberal arts college. Was established as a joint venture by the citizens of Fayetteville/Cumberland County and the North Carolina Conference of the United Methodist Church. Methodist College opened to students in the fall of 1960. In the Fall of 2006, in conjunction with the institution's 50th anniversary celebration, Methodist College officially became Methodist University. C

Western Governors University
2015 - 2018Bachelor of Science (B.S.) Marketing/Marketing Management, GeneralFundamentals for Success in BusinessOrganizational BehaviorBusiness EthicsBusiness CommunicationBusiness StrategyMarketing Management ConceptsMarketing Management TasksPrinciples of ManagementMarketing FundamentalsMarketing ApplicationsIntroduction to Human Resource ManagementProject Management
Experience

APAC
Jan 2002 - Jan 2003Customer Service Representative/ TelemarketerIdentified prospects by reading telephone and zip code directories and other prepared listings. Called prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Influenced customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations. Completed orders by recording names, addresses, and purchases; referring orders for filling. Maintained safe and clean working environment by complying with procedures, rules, and regulations. Maintained operations by following policies and procedures; reporting needed changes. Contributed to team effort by accomplishing related results as needed. Show less

US Army
Jun 2003 - Nov 2011Expertise in employee relations, policy implementation, developing others, administration and planning. Provided leadership, instruction, and supervision to 4-6 Soldiers tasked with planning, implementing, and evaluating employee relations and human resources policies, programs, and practices for 3,500+ Soldiers. Oversaw more than 50,000+ HR actions, to include: records, evaluations, promotions, personnel accounting, policies, and training. Planned, coordinated, and implemented weekly training for 20+ Soldiers on HR systems and professional development. Show less Provided leadership, instruction, and supervision to 4 Soldiers tasked with repairing textile and canvas items, webbed equipment and preparing clothing and rigging supplies, equipment and vehicles for airdrops. Supervised and directed Soldiers during 10+ airborne operations; prepared vehicles and equipment for heavy drops. Performed 20+ technical, routine and in-storage rigger-type inspections on cargo, extraction and personnel parachutes as well as other airdrop equipment before, during and after each use. Planned, coordinated, and implemented monthly training for up to 20 Soldiers on parachute rigging techniques and the proper maintenance and inventory of all airdrop equipment used in airdrop operations Show less
Human Resources Manager
May 2007 - Nov 2011Parachutist Rigger
Jun 2003 - Apr 2007

Group 1 Automotive
Dec 2014 - Jul 2015CDC Agent● Consistently Led or in Top 3 in all Sales and Earnings Metrics every month of employment.● Chosen to Help develop a corporate training program● Conducted Sales training with junior staff.● Led company every consecutive month in both Conversion Rates and Overall Performance.

Munday Chevrolet
Jul 2015 - Sept 2016● Completed quotes and explain financing options; led to 15 vehicle/month average.● Negotiated the terms of a sales agreement and closing sales.● Conducted Sales training with junior staff.● Led company every consecutive month in both Conversion Rates and Overall Performance. ● Completed quotes and explain financing options; led to 15 vehicle/month average.● Negotiated the terms of a sales agreement and closing sales.● Conducted Sales training with junior staff.● Led company every consecutive month in both Conversion Rates and Overall Performance.Effectively close automotive sales
Internet Sales Manager
May 2016 - Sept 2016Sales Consultant
Jul 2015 - May 2016

Mattress Overstock
Oct 2016 - May 2017Store Manager● Increased Store Revenue Year over year every month.● Consistently met budget and exceeded target sales goals.● Completed all training on relatable mattress industry products and practices (Geek University, Sealy

Hughes & Associates - Placement Partners, Inc.
Jun 2017 - May 2019Executive Recruiter● More Met meetings than all coworkers since employment date (203) representing more than $200 Million in candidate production.● 4 Financial Advisor moves in the past 12 months representing more than $3 Million in candidate production.● Worked as a Liaison with a Salesforce representative to streamline ATS processes.● Maintained a passive and active candidate pipeline, coordinating with hiring managers, and maintaining candidate information in the applicant tracking system.● Concentrated target market to include Forbes and Barron’s list advisors.● Average of 165 Outbound Calls/ Day. Show less

Gideon Global Business Solutions LLC
Mar 2019 - Aug 2021Independent Business OwnerFaith, Integrity, Selfless Service.I oversee all aspects of business development and operations for my company. This company serves small-medium size business' in the areas of Business Development, Business Consulting, Recruiting, Leadership and Management training, and a variety of personal professional development strategies.

Houston Modular Services
Aug 2019 - Aug 2020Crew LeadExecute Service Calls to companies in the Oil & Gas Industry throughout South Texas and Louisiana. Ensure crew has the knowledge, ability, tools and equipment necessary to perform duties. Perform Repairs and Services to include floors, tile, roof leaks, walls, stairs, decks, installation and removal of modular offices of any size. Coordinate between customers and shop to secure needed materials and approve timeline of repairs and services.

Mattress By Appointment
Oct 2019 - Aug 2021Franchise Owner● Execute Franchise Development Plans and oversee all business operations.● Generate more than $15k in revenue every month in operation.● Plan, Organize and Execute all Marketing Campaigns. ● Coordinate with Vendors to ensure Inventory levels are sufficient to meet demand.

Johnson Controls
Aug 2022 - nowHVAC Inside Sales Associate II250+ Booked Meetings$10 Million-dollar Pipeline + SalesHelped develop training material and SOPI have consistently been a reliable source of information and quality training for new hires and peers alike doing in-person side-by-sides and 40+ hours of consulting through teams.I have helped leadership improve training materials on several occasions including email templates and lead SOP.My connection ratio and other KPIs are among the best on the team.I was selected to participate in Project Mango for State/Local Gov - Metasys and a backup for California Metasys Modernization/PVT Scan Pilot.Always maintained 50+ Activities on working days Show less
Licenses & Certifications

Certified Sales Professional
Group 1 AutomotiveAug 2015
Certified Sleep Consulant
Geek UniversityJan 2017
Honors & Awards
- Awarded to Devin GreenHONORABLE DISCHARGE US ARMY Nov 2011 DISCHARGE FROM ACTIVE DUTY UNDER HONORABLE CONDITIONS
- Awarded to Devin GreenAFGHANISTAN CAMPAIGN MEDAL/ 2 CAMPAIGN STARS US ARMY Jul 2010
- Awarded to Devin GreenArmy Commendation Medal Department of the Army Jul 2010 MERITORIOUS SERVICE OPERATION ENDURING FREEDOM
- Awarded to Devin GreenCertificate of Achievement US ARMY Aug 2007 TORCHLIGHT TATTOO
- Awarded to Devin GreenArmy Commendation Medal Department of the Army Dec 2006
- Awarded to Devin GreenIRAQ CAMPAIGN MEDAL W/ STAR US ARMY Dec 2006
- Awarded to Devin GreenARMY COMMENDATION MEDAL US ARMY Oct 2006 MERITORIOUS SERVICE OPERATION IRAQI FREEDOM IV
- Awarded to Devin GreenCertificate of Achievement US ARMY Jun 2006 JUNIOR LEADERSHIP COURSE, OPERATION IRAQI FREEDOM IV
- Awarded to Devin GreenGOOD CONDUCT MEDAL US ARMY Jun 2006
- Awarded to Devin GreenCertificate of Affiliation - The Quartermaster General The Quartermaster General , USA Feb 2004 Formal affiliation with the US Army Quartermaster Corps Regiment
- Awarded to Devin GreenCertificate of Achievement US ARMY Nov 2003 AIT SOLDIER OF MONTH BOARD
- Awarded to Devin GreenCertificate of Achievement US ARMY Nov 2003 FUNERAL DETAIL
- Awarded to Devin GreenGLOBAL WAR ON TERRORISM SERVICE MEDAL US ARMY Jun 2003
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