Nader Said

Experience

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  Global knowledge

  Sept 2006 - Jul 2010

  System Administrator

  • Resident at Schneider-Electric Egypt.• Troubleshoot and Provide accurate, creative solutions to technical problems in server’s platforms while ensuring minimum down time and user satisfaction.• Maintain and monitor internet connectivity.• Assist in installations and upgrade of PC’s, printers, and LAN&WAN• Assist in testing new applications and provide recommendations before deploying them.• Monitor all servers for issues that could be future problems like low hard disk space, Event Viewer errors/warning and processor utilization.• Ensure and monitor the execution of a periodic server’s H/W preventive maintenance plan.• Controlling H\W and S\W usages and provide accurate and detailed documentation for their updated inventory.• Controlling and monitoring supplies for IT equipment, providing feedback to management to correct any related problems.• Keep accurate documentation for network layout, problems and procedures.• Create reports as needed• During this period, I participated in the following projects:o Installation of data center, servers, LAN, WAN and infrastructure in Schneider’s new HQ in fifth settlement.o Installation of data center, servers, LAN, WAN and infrastructure in Schneider’s new factory in Badr city.o Installation of SAP Project Show less

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  Schneider Electric

  Jul 2010 - Aug 2023

  • Responsible to assign resources for all global connectivity projects and Business projects related to Security Lan-Wan-WIFI for all Schneider sites Worldwide (EMEA-APAC-AMS)• Manage around 30 People for different countries and cultures for the three regions • Responsible for the planning of resources assignment due to Skills and workload capacity • Generate reports for the charge back for connectivity and business projects • Responsible for forecast and capacity planning for connectivity projects to guarantee achieve the deadlines • Align with Service line team for new technology and ensure proper training to service delivery team • Responsible to create high level estimation budget and Workload for global projects like WIFI& Lan refresh • Align with the operation team for build escalation matrix for support network topics • Align with the PM’s Managers for build a clear procedure for resource request.• Align with the vendors for global maintenance contract for Network devices • Ensure the cost for the global team to be within the yearly budget.• Responsible with my direct manager for end year appraisal & evaluation for our team.• Participate in planning, definition, high level and low-level design for Projects • Identify Gap analysis and build development plan for the team to be ready for new technology• Ensure that my team manage L4 escalation within the SLA to keep KPI’s in a good shape Show less

  • Global Solutions Engineer & Security Manager

    Apr 2016 - Aug 2023

  • Infrastructure Manager

    Jul 2010 - Apr 2016
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  Mondelēz International

  Aug 2023 - now

  Continuous Service Improvement (CSI) Lead