
Lucimara Marques
System Analyst

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About me
Business Consultant at Objective driving Agile transformation and customer-centric excellence
Education

Davenport University
1999 - 2000Associate’s Degree COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICESActivities and Societies: All students admitted into the Davenport University Master of Science in Technology Management are expected to have the necessary undergraduate preparation in information systems security, statistics, and business foundations. MASTER OF SCIENCE IN TECHNOLOGY MANAGEMENT • 33 CREDITS • TECH MGMT MSPROGRAM DESCRIPTIONThe objective of the Master of Science in Technology Management is to offer a high quality, interdisciplinary technical and business graduate curriculum in technology management for today’s organizations. This program is designed to prepare graduates for a life-long career addressing critical leadership roles in private, public or government organizations. The MS in Technology Management… Show more MASTER OF SCIENCE IN TECHNOLOGY MANAGEMENT • 33 CREDITS • TECH MGMT MSPROGRAM DESCRIPTIONThe objective of the Master of Science in Technology Management is to offer a high quality, interdisciplinary technical and business graduate curriculum in technology management for today’s organizations. This program is designed to prepare graduates for a life-long career addressing critical leadership roles in private, public or government organizations. The MS in Technology Management combines a set of business and technical competencies to give Davenport University graduates the competitive advantages needed to lead information technology departments in the global economy. Show less

Universidade Santa Cecília
1990 - 1993Bachelor's degree Computer ScienceComputer Science
Experience

Bosch
Jun 2000 - Sept 2003System AnalystIT Architect to Design the infrastructure Solution for Internet, Intranet and Extranet Systems of the BOSCH Corp in Brazil;Developer applying Technical Knowledge of languages ( html, java, asp), products IIS - Microsoft Internet Information Server, IBM WebSphere, B2B, B2C and eCommerce Concepts (SIEBEL and INTERSHOP ENFINITY) and Servers Sizing (xSeries);Business Analyst for Web Intelligence to extract data and help management and executives to take business decisions, using BO and the concepts of DW from SAP. Show less

IBM
Jun 2004 - Jul 2018Project Manager, Agile Coach and Scrum MasterI worked for 14 years at IBM, where I took on various roles and gained a wide range of experiences.First Four Years: I started as a Solution Architect, leading a team of five colleagues. Our mission was to set up the network, resources, and IT infrastructure for new projects. This involved a lot of hands-on technical work and coordination to ensure everything ran smoothly.Next Four Years: I transitioned to the Learning and Development department, where I developed a program to connect with universities. This included lecturing about the future of technology, establishing partnerships to create university courses tailored to market needs, and creating an intern program. This program was designed in collaboration with various IBM departments and internal technical communities.Last Six Years: I worked from home as a global project manager, overseeing international clients like AMEX and DownChemical. At the same time, I pursued new ways of working by learning Agile and Design Thinking. I earned my certification as an Agile Coach, starting as a Scrum Master for local clients like Volkswagen and Santander, and eventually becoming an Agile Coach for Votorantim.This journey at IBM allowed me to grow technically and professionally, equipping me with the skills to manage complex projects and foster innovation through Agile methodologies. Show less

Everis
Aug 2018 - Jul 2021Agile Product and Project LeaderWorked as an Agile Coach and Project Leader working with clients that have the desire to transform their organizations into the Agile - Lean mindset and new ways of working. Worked to: • Orient organizations, teams, and leaders in the process of Product Discovery through the use of Design Thinking and manage the product or service with an agile-lean mindset through inspection and adaptation of methods and frameworks as appropriate (sense-making the context to understand the necessary improvement and build a model in collaboration with the client) • Coach team members about their new roles: Scrum Masters, Product Owners, Business Owners, Product Manager, Release Train Engineers, Technical Leaders, etc • Encourage and guide the implementation of testing-oriented software development practices BDD/TDD/ATDD/ATDP • Provide hands-on coaching for Scrum Teams in all Scrum ceremonies: Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog Refinement, etc. • Establish program-level cadence and conduct program-level ceremonies: PI Planning, Scrum of Scrum, and PO Sync • Evaluate the maturity of people, teams, and organization's in Lean-Agile practices and recommend actions for continuous improvement, at a pace that is sustainable and appropriate • Facilitate brainstorming, decision-making, and conflict resolution sessions through the use of the Design Thinking • Provide and Receive feedback from and to teams for continuous improvement of process and learning; • Prepared through research and reuse of content various training roadmaps regarding technical and human skills; Show less

John Deere
Jul 2021 - Dec 2021Engineering ManagerAt John Deere, I worked as a Global Business Agile Coach, managing a team of seven Scrum Masters from Brazil, Mexico, and Germany at Manufacturing and Operation structureMy colleagues and leaders were based in the USA, and together we planned the next challenges and opportunities for different regions around the globe.In this role, I:Managed Scrum Masters: I oversaw and supported Scrum Masters across three countries, ensuring they had the guidance and resources needed to succeed.Planned Strategies: I collaborated with my colleagues and leaders in the USA to strategize and plan for upcoming challenges and opportunities worldwide.Built Communities: I created communities of practice and organized lean coffee discussions to foster collaboration and continuous learning.Provided Technical Coaching: As a technical Agile Coach, I addressed various problems and escalations, helping teams overcome obstacles.Evaluated Performance: I regularly evaluated the performance of the Scrum Masters, working on their career development and providing constant feedback through one-on-one sessions.Promoted Growth: I received feedback to grow together as a team, tackling challenges and navigating complex scenarios collectively.This role allowed me to blend leadership, coaching, and strategic planning, contributing to the global success of our Agile initiatives at John Deere. Show less

Objective
Jan 2022 - nowBusiness Consultant: Enterprise Agile Coach, Change Management, Strategic WorkshopsAs a Business Consultant focusing on implementing Agile Methods and a Change Management Cultural approach to support a digital transformation for the Animal Health pharmaceutical industry, I bring a wealth of experience and a customer-centric approach to driving commercial and marketing excellence across all business units. My career has been dedicated to leveraging Agile methodologies and design thinking principles to enhance customer experience (CX) and operational efficiency.In my current role, I spearhead digital transformation initiatives that align with our organization's strategic goals. I work closely with cross-functional teams, including marketing, sales, and IT, to implement innovative solutions that meet and exceed our customers' expectations. My ability to lead projects from conception to successful delivery, while maintaining a sharp focus on customer needs, ensures that our products and services consistently achieve high satisfaction and engagement levels.Through a deep understanding of the pharmaceutical landscape and a commitment to continuous improvement, I have successfully managed numerous projects that have transformed our approach to market engagement. My expertise in Agile coaching and strong governance skills allow me to navigate the complexities of digital transformation and deliver impactful results.With a passion for fostering collaborative and high-performing teams, I strive to create a culture where innovation and customer-centricity are at the forefront of our business strategy. My ultimate goal is to drive growth and value for our organization by ensuring that every digital transformation initiative enhances our ability to serve our customers effectively and efficiently. Show less
Licenses & Certifications

SAFe Agilist 5.0 Certification
Scaled Agile, Inc.Apr 2024
PBB Product Backlog Building
Caroli.orgMar 2021
Management 3.0
Management 3.0Sept 2019- View certificate

IBM Advisory Project Manager
Acclaim BadgingOct 2016 - View certificate

ASM - Accredited Scrum Master
Scrum Inc.Aug 2021 
Professional Scrum Master I
Scrum.orgJun 2017- View certificate

IBM Agile Coach
IBMJul 2018 
KMP I - Kanban System Design
Kanban UniversityAug 2020
Certified Lean Inception Facilitator - CLF® recycled em Dezembro 2020
Caroli.orgOct 2018- View certificate

IBM Agile Champion
IBMMar 2017 - View certificate

Scrum Product Owner Accredited Certification
International Scrum Institute™Jun 2016 
Workshop Collaboration SuperPowers
Collaboration SuperpowersDec 2020- View certificate

IBM Design Thinking Practitioner
Acclaim BadgingNov 2016 - View certificate

Certified SAFe 5.0 Program Consultant
Scaled Agile, Inc.May 2024 
Scrum Product Owner
Scrum Inc.Aug 2021- View certificate

IBM Agile Explorer
Acclaim BadgingJan 2017 
SAFe Agilist Certification Worskshop
EverisSept 2019- View certificate

IBM Agile Achiever
IBMMar 2018 - View certificate

Scrum Master Accredited Certification
International Scrum Institute™Jun 2016 - View certificate

IBM Agile Advocate
IBMApr 2017
Languages
- enEnglish
- spSpanish
- poPortuguese
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