Giorgos Sotiropoulos

Giorgos Sotiropoulos

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location of Giorgos SotiropoulosAthens, Attiki, Greece

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  • Timeline

  • About me

    Senior Delivery Manager (PMP®) at Orfium

  • Education

    • Panteion University of Social and Political Sciences

      2011 - 2014
      Master of Arts (M.A.) International Banking and Financial Law
    • Panteion University of Social and Political Sciences

      2005 - 2010
      Bachelor's degree International and European Studies
  • Experience

    • Ευρωπαϊκή Πίστη (European Reliance)

      Nov 2012 - Feb 2022

      ● Delivered enterprise-wide strategic projects using predictive/waterfall, adaptive/agile and hybrid methodologies● Promoted operational excellence by improving processes and defining new interdepartmental roles and functions● Engaged in multiple aspects of the company's digital transformation journey. ● Consistently achieved company set goals by incorporating them into the individual objectives of a team of 11● Conducted continuous business analysis that produced objectives and requirements for future projects● Fine tuned payment infrastructures and services by creating new collaborations with TTPs and negotiating existing ones ● Participated actively in the completion of major projects (online checkout functionalities, payment cards tokenization, MyBank, etc)● Developed metrics and KPIs for the accurate measurement of departmental activities● Optimized operational processes, thus reducing costs and enabling team members to invest their time in additional activities ● Conducted research that led to the adoption of new payment methods● Improved departmental reporting and accelerated the overall process byaggregating and automating tasks with the use of programming● Applied the company’s credit policy to corporate customers whilemaintaining and strengthening relations ● Facilitated premiums collection through regular communication withcustomers and insurance agents● Addressed customer questions and handled complaints

      • Project Manager

        Mar 2020 - Feb 2022
      • Payments and Credit Control Manager

        Oct 2017 - Feb 2020
      • Senior Payments and Credit Control Analyst

        Jan 2017 - Sept 2017
      • Payments and Credit Control Analyst

        Jan 2014 - Dec 2016
      • Collections Agent

        Nov 2012 - Dec 2013
    • NN

      Feb 2022 - Apr 2023
      Project Manager

      ● Responsible for the delivery and deployment of large-scale IT projects entailed in the NN Hellas - ex MetLife Greece merger portfolio, including: ○ migration of data centers, applications, workplaces and data ○ integration of various systems● Leading both national and international teams, vendors and stakeholders● Optimizing new ways of workng and ensuring outcomes by managing complexities, adhering to tight deadlines and balancing deliverables with resource constraints Show less

    • Orfium

      May 2023 - now
      Senior Delivery Manager
  • Licenses & Certifications