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Andrew Dowell

Andrew Dowell

IT Support Technician

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location of Andrew DowellVictoria, Australia

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  • Timeline

  • About me

    Infrastructure & Cyber Security Team Leader at Greater Shepparton City Council

  • Education

    • Euroa Secondary College

      1996 - 2001
      High School

    • GOTAFE

      2022 - 2022
      Certificate IV Leadership and Management

    • Victoria University

      2002 - 2005
      Electrical, Electronics and Communications Engineering Certificate IV

    • Victoria University

      2002 - 2005
      Electrical/Electronics Maintenance and Repair Technology Certificate II

      Combination of studies in Digital Electronics, Computing and Networking.

  • Experience

    • Datacom

      Jan 2007 - Dec 2009
      IT Support Technician

      Level 1 and 2 Service Desk duties

    • Goulburn-Murray Water

      Jan 2009 - Jan 2016
      ICT Technician

      Level 2 Service Desk duties including administration of SCCM/SCSM and Endpoint protection. Build and maintain SOE/MOE and Monthly security updating of the Workstation fleet.Occasional fill-in for Infrastructure Support also. This included Server patching and monitoring.

    • Bourchier Street Primary School

      Jan 2016 - Dec 2017
      ICT Technician

    • Greater Shepparton City Council

      Jan 2018 - now

      • Team leader - Infrastructure & Cyber Security

        Jun 2023 - now

      • Systems Administrator

        Jan 2018 - now

  • Licenses & Certifications

    • CompTIA Security+ Course Completion Badge

      Lumify Work (formerly DDLS)
      Apr 2024
      View certificate certificate

    • Microsoft MS-101T00 - Microsoft 365 Mobility and Security

      DDLS
      Jan 2022
      View certificate certificate

    • Veeam Availability Suite v11: Configuration and Management

      DDLS
      Aug 2022
      View certificate certificate

    • VMware vSphere: Install, Configure, Manage

      DDLS
      May 2021
      View certificate certificate

    • Microsoft MD-101T00 - Managing Modern Desktops

      DDLS
      Aug 2021
      View certificate certificate

    • Nutanix Advanced Administration & Performance Management

      Red Education
      Feb 2022
      View certificate certificate

    • Certificate IV Leadership and Management

      GOTAFE
      Dec 2022

    • Microsoft SC-900T00 - Microsoft Security, Compliance, and Identity Fundamentals

      DDLS
      Jun 2021
      View certificate certificate

    • Cyber Security Foundation Professional Certificate - CSFPC™

      CertiProf
      May 2021
      View certificate certificate

    • Nutanix Enterprise Cloud Administration (ECA)

      Red Education
      Feb 2021
      View certificate certificate