
Andrew Dowell
IT Support Technician

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About me
Infrastructure & Cyber Security Team Leader at Greater Shepparton City Council
Education

Euroa Secondary College
1996 - 2001High School
GOTAFE
2022 - 2022Certificate IV Leadership and Management
Victoria University
2002 - 2005Electrical, Electronics and Communications Engineering Certificate IV
Victoria University
2002 - 2005Electrical/Electronics Maintenance and Repair Technology Certificate IICombination of studies in Digital Electronics, Computing and Networking.
Experience

Datacom
Jan 2007 - Dec 2009IT Support TechnicianLevel 1 and 2 Service Desk duties

Goulburn-Murray Water
Jan 2009 - Jan 2016ICT TechnicianLevel 2 Service Desk duties including administration of SCCM/SCSM and Endpoint protection. Build and maintain SOE/MOE and Monthly security updating of the Workstation fleet.Occasional fill-in for Infrastructure Support also. This included Server patching and monitoring.

Bourchier Street Primary School
Jan 2016 - Dec 2017ICT Technician
Greater Shepparton City Council
Jan 2018 - nowTeam leader - Infrastructure & Cyber Security
Jun 2023 - nowSystems Administrator
Jan 2018 - now
Licenses & Certifications
- View certificate
.webp)
CompTIA Security+ Course Completion Badge
Lumify Work (formerly DDLS)Apr 2024 - View certificate

Microsoft MS-101T00 - Microsoft 365 Mobility and Security
DDLSJan 2022 - View certificate

Veeam Availability Suite v11: Configuration and Management
DDLSAug 2022 - View certificate

VMware vSphere: Install, Configure, Manage
DDLSMay 2021 - View certificate

Microsoft MD-101T00 - Managing Modern Desktops
DDLSAug 2021 - View certificate

Nutanix Advanced Administration & Performance Management
Red EducationFeb 2022 
Certificate IV Leadership and Management
GOTAFEDec 2022- View certificate

Microsoft SC-900T00 - Microsoft Security, Compliance, and Identity Fundamentals
DDLSJun 2021 - View certificate

Cyber Security Foundation Professional Certificate - CSFPC™
CertiProfMay 2021 - View certificate

Nutanix Enterprise Cloud Administration (ECA)
Red EducationFeb 2021
Languages
- enEnglish
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