Bernard Davis

Experience

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  St Bartholomew's Hospital

  Sept 1993 - Mar 1997

  Senior Credit Controller

  • Functional analysis, design and implementation for a new private patient billing database and user front end for IVF treatments. • Successfully liaised with Trust Facilities department to assume control for direct billing of Trust Accommodation for hospital staff.• Project Based WorkWorked as part of a team which gathered and prioritised finance product requirements supporting patient journey workflow management - (secondment to Management Accounting, significantly liaising with Trust IT department). Show less

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  The Royal Marsden NHS Foundation Trust

  May 1997 - Dec 1999

  User Liaison and Desktop Support Manager

  Created Object Oriented model describing workflow of a new outpatients booking system.• Outpatients Model used to re-engineer bespoke application supporting the programming arm of the Trust.• Created and lead a key presentation on the then NHS, “New IM & T Strategy” within The Royal Marsden NHS Trust. Focus was on explaining and obtaining interactive feedback regarding possible IT strategy impact on existing working practices.

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  South East England Development Agency

  Dec 1999 - Oct 2002

  IT Manager

  • Managed an annual departmental budget of 1.7 million; which required me to forecast spends for technology refresh, and project based initiatives. My projected resource requirements were derived from analysis of organisation business plans, and periodic review of existing IT strategy resulting in continual refinement of my organisation service gap analysis.• The service gap analysis would be used to feed in to and support the spend prioritisation within the business and feed into reviews for existing SLAs and OLAs. This would be carried out at 6 monthly reviews based on input from monthly service reviews, monthly KPI performance, service surveys, technology and operational environment analysis.• Managed working relationship and SLAs with SEEDA on-site partnerships supported by local LAN and off-site agreements for sharing data and other interoperable services – e.g. The Regional Assembly, Invest UK, SEEDA sponsored Enterprise Hubs, DTi and local authorities.• Founding member of the RDA and EP IT National User Group – focus on disseminating shared best working practices and input to joint initiatives.• Actively and periodically feedback to SEEDA Executive management and National User Group, contract monitoring reports, and collective renegotiation status of the RDA/EP IT Service Level Agreement with EP• Developed review and performance criteria for vendor management monitoring supplying IT services – this had significant input and review from the National User Group in an attempt to harmonise approach to local purchasing framework agreements – this was later feed into the G & S-CAT government purchasing framework agreements. Show less

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  Capstone - Lehman Brothers

  Nov 2003 - Jan 2008

  IT Application & Infrastructure Change Manager

  Responsible for all IT Application and Infrastructure Change Management activities, with primary consideration to prioritising new business planning needs.• Project manage the release of all IT production and software development change initiates within MCD (Mortgage Capital Division), always ensuring changes occur in a planned and systematic way.• Develop and promote MCD specific governance and ITIL framework and Sarbanes Oxley compliance (SOX) audit based policies throughout both software development and production change control.• Ensure all new business requests and alterations to existing business requests for software development or production changes go through the change management software release and testing process.• Co-ordinate with Application Support manager, project manager and MCD Software Architect on the deployment of configurable components or project artefacts, ensuring suitable hardware architecture is ready to receive proposed software deployable into the production environment. Show less

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  HSCIC (Department of Health)

  Feb 2008 - now

  IT Change and Release Manager

  Corporate and Programme SupportDeveloped and significantly contributed to change strategy underpinning Service Transformation used throughout Southern Trusts impacted by National Programme Deliverables. As an expert in both ITIL and Business Change Management, I play a pivotal role in enabling the Trusts to achieve their strategic aims and goals, regarding systems and processes to manage 18 week pathway and length of stay reduction.Stakeholder ManagementIdentify key stakeholders and act as a key interface to progressing complex programmes of work both within the Trusts and HSCIC to deliver corporate objectives.Significantly contributes to performance management monitoring for infrastructure and hospital application change initiatives to ensure ongoing benefit realisation of projects and programmes.ITIL Service Change ResponsibilitiesWork collaboratively with Strategic Health Authority Chief Information Officers and key NHS trust decision-makers to understand the effect of product changes and releases in the NHS operational environment; maintain the balance between the need for change and the potential detrimental impacts of change.Single point of focus for Local Service Provider and trust changes/releases; advising and managing appropriate escalation strategies for the mitigation of risks and issues.Work in a complex programmatic and political environment in which stakeholders views are diverse; engage in negotiation and diplomacy.Perform analysis and assimilate highly complex issues and communicate them to a diverse range of stakeholders ensuring technical and clinical inputs.Plan collaboratively with Programme managers, the LSP and NHS organisations for major releases and develop local and regional KPIs to support LSP change and service management reviews of supplier services.Responsible for the interpretation and implementation of new service management policies in SPfIT. Show less