Rabia Kazmi

Experience

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  Superdrug

  Jul 2013 - Mar 2014

  Shop Floor Assistant

  Supporting store and duty manager in managing team of shop floor assistants.Updating staff rota and publishing to team on a weekly basis.Responsible for cash collection and banking following strict procedures in place.Ensuring customers are satisfied and queries are dealt with effectively.Gained valuable leadership and communication skills, as well as business acumen.

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  Gerry's

  Apr 2014 - Jun 2014

  Office Administrator

  General office administration, filing, archiving and processing client information.Reviewing and validating client visa applications and processing requests for additional documentation.Handling client queries through phone calls, emails and letters.Updating application status on central tool to ensure all applications are tracked and up to date.

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  ST LAW SOLICITORS LTD

  Sept 2014 - Jan 2015

  Litigation Paralegal

  Housing (Homelessness and Possessions litigations)Civil Litigation (Debt matters and disputes)Able to work under pressure, well organised, competent computer abilities, and attention to details.Competent written and communication abilities, and holding confidential information and not jeopardising clients’ position.Able to pursue large information.Competent researching skills, handling client caseloads and being able to handle 15-20 caseloads at a time.Excellent command and super user of Legal Office (LOLA Solicitor Case Management Software).Filing case files, preparing appeals against the Local Auhtoirties, drafting review letters and client care letter.Drafting and Filing statements and Defence and Counterclaim on Behalf of the Client.Researching cases and legal information.Advising the clients on the prospects of the Case and pursuing expert opinion and drafts prepared by the Counsel.Assessing the client eligibility for Legal Aid and preparing Statement of the Case for the same.Handling cases under Legal Aid (CIVAPP1, CIVMEANS1 or CIVMEANS2, and CIVAPP8) Show less

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  Duncan Lewis Solicitors Ltd.

  Jan 2015 - Jan 2016

  Paralegal

  Excellent Knowledge and an expert user of indigo to keep a record of work and ensuring a timely management of my tasks delegated.Developing Interpersonal and professional skills with Commercial Clients and Lay person.Completing and submitting CRM14 and CRM15 to Legal Aid Agency for Representation Orders.Billing the legal aid files LF1 Dealing with files and managing independent case workload including Police Station, magistrates Court and Crown Court mattes.Liaising with Court Clerks, ushers, listing offices and other Court Offices and making Oral and Written Representations.Preparing Section 9 Witness Statements, taking clients instructions, preparing brief to counsel and having conferences with Barrister including undertaking any legal research necessary and always being updated with the recent case law and legislation.Have been commended by my supervisor for my influential and excellent skills to liaise with chambers.preparing bundlesTime recording Booking and attending Prison Visits Show less

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  Sweetman Burke & Sinker Solicitors

  Jan 2016 - Jul 2016

  Paralegal

  Handling Crime Private Litigation matters Developing Interpersonal and professional skills with Commercial Clients and Lay person. Completing and submitting CRM14 and CRM15 to Legal Aid Agency for Representation Orders. Dealing with files and managing independent case workload including Police Station, magistrates Court and Crown Court mattes. Liaising with Court Clerks, ushers, listing offices and other Court Offices and making Oral and Written Representations. Preparing Section 9 Witness Statements, taking clients instructions, preparing brief to counsel and having conferences with Barrister including undertaking any legal research necessary and always being updated with the recent case law and legislation. Have been commended by my supervisor for my influential and excellent skills to liaise with chambers. Preparing Proof of evidence for Counsel’s Keeping up to date with clients money in account Time recording, Preparing Bundles, Drafting Letters and Client care letters, Meeting the deadlines and Booking client meetings, Attending Calls and Keeping a time record Dealing with caseload/different projects ensuring smooth running of the end to end processes.Providing weekly case data reports Proactive, pre-empt situations and take ownership for ensuring actions are followed through using initiative when managing workload and priorities.Research and apply the law to enable strategic decision-making for supervisor and for clients Calendar management and diary management for my supervisor Supporting the induction for new staff Show less

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  Redbridge Council

  Sept 2016 - Mar 2017

  Business Support Officer

  Actively developing partnership working with parents, practitioners, children and youngpeople and other agencies to ensure the effective delivery of the service.Ensuring that the statutory responsibilities and the Authority’s local policies and strategies are adhered to. Ensuring that the statutory time scales are adhered to and reminding professionals of such time scales Acting as the first port of call for parents and young people requesting an EHC needs assessment and to explain the process to them, meeting with them where appropriate. Advising on the statutory and legal process and the timelines involved. Collate information, arrange pre-hearing meetings, prepare and update documents in relation to cases to be heard by the SEN/Joint Commissioning Panel, and attend such Panel meetings where appropriate. Maintain and update on a regular basis, the information held on the SEN Service files and databases and to retrieve data and produce management information reports as required. Ensure that client confidentiality is maintained in line with Council. Monitor and review all cases on a weekly basis to ensure that timescales are being met, liaising and discussing cases with named EHC Assessment Coordinator and take any necessary follow up action. Responsible for managing the smooth transfer of children and young people with EHC Plans from primary school to secondary school, infant to junior school and those transferring to Post 16 educational provision. Responsible for monitoring Annual Review procedures to ensure that each child’s or young person’s EHC Plan is reviewed annually. Maintaining an up to date knowledge relating to SEN casework, including changes to national legislation and departmental policies To attend and contribute to working parties to review, develop and improve procedures. Show less

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  Royal Borough of Greenwich

  Mar 2017 - Dec 2017

  Assessment & Review Officer

  Working directly with senior staff at a designated number of schools, ensuring that the LA meets all legal requirements in regard to the Children and Families Act 2014.Implementing and co-ordinating the needs assessment and review process in compliance with the requirements of the Children and Families Act 2014, the SEN Code of Practice 2015.Directly challenging and supporting schools, professionals and families in relation to the Children and Families Act 2014 in order to prevent/reduce legal challenge against the Local Authority.Managing a caseload to ensure that the Local Authority is able to respond to SEND children and young people's needs as they change.To assess individual children and young and develop EHC Plans that are aspirational, holistic, outcome focussed and compliant with the Code of Practice 2015. To be part of a team of SEN officers and have responsibility for specific groups of pupils, manage a caseworker and be responsible for the development of their casework skills.To assist in the assessment and carrying out of training and development needs of officers.To undertake other duties consistent with the scope of the post and within the competence of the post-holder as required.To manage the phase transfer of pupils with SEN and the onward transfer at the end of statutory education to other specialist services where necessary.To present cases to the SEN placement panel and prepare cases for the SEN assessment panel and to implement the panels' decisions.To contribute to the LEA's responses to tribunal appeals and complaints, including those from councillors, MPs and the Local Government Ombudsman, as well as parents and schools.To maintain a working knowledge of relevant legislation, local and national policies and service priorities as they relate to children and young people with special educational needs.To maintain files and information systems including maintenance of the SEN database and ensure information is updated and monitored. Show less

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  Waltham Forest Council

  Jan 2018 - now

  SEN Officer

  As the lead professional, manage a caseload including direct work with children, young adults and carers. Organise and deliver services within a specialist area to meet established operational targets. Make operational decisions and prioritise work, taking account of children, young adults and their carer’s needs. Plan, deliver and monitor the appropriate interventions. Provide specialist, expert advice, guidance and support to colleagues, service users and partner agencies. Manage, interpret and resolve escalated complex queries and issues within the specialist area. Proactively identify areas of potential concern. Carry out all duties with an awareness and understanding of the Safeguarding requirements within area of responsibility. Monitor and manage potential risk within area of responsibility. Shows commitment to continued professional development.Supports colleagues in the team Work with other professionals and services to provide a seamless service. Liaise with other agencies on operational issues and to ensure effective service delivery. Ensure operational delivery of the Service. Lead effective partnership working within area of responsibility in a multi- disciplinary, generic team. Professional colleagues across the service and other council service areas, other providers and external agencies to gather and exchange information and co-ordinate actions. Create sensitivity, persuasiveness, negotiation and assertiveness skills to communicate with diverse audiences in emotive circumstances.Diverse internal and external contacts, to provide specialist advice, guidance and support on complex issues within area of responsibility; develop and maintain joint working and promote the Council position. Consult with stakeholders to identify requirements. Communicate changes in policy and working practice to contacts. Handle challenging service user / stakeholder feedback, or complaints which involve significant persuasion and influencing skills. Show less