Mileixa Miranda

Experience

• 

  Sam's Club

  Aug 2001 - Dec 2007

  Accountant

  Full charge processing of all accounts receivable and payableMaintain the General LedgerManage all Petty cash and office supply expense accountsReconcile bank balances and record general ledger entriesProduced monthly aging, open invoices, sales and revenue recognition reportsMaintains financial security by following internal controlsProvide timely and accurate payment processing by processing accounts payable checks semi-weekly. Input credit and debits to the accounting system in support of the payables work.Develop and maintain reports and files on the Accounts Payable processing. Input general ledger entries for account changes.Develop and maintain reports and files on asset and liability account balances.Ensure accurate balancing from a corporate perspective of teller input from our ten financial centers.Develop and maintain regular reports via the company’s accounting system. Show less

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  Courtyard by Marriott

  Jan 2007 - May 2015

  Local & International Revenue Management.Designed and prepared PowerPoint presentations for the executive sales team.Evaluate Sales Opportunities in the Americas Region. Group pricing & system configuration in Marriott Worldwide Data Base.Responsible for forecasting. Monthly projections for catering & meetings. Market segmentation. Sell and market guest room supplies and customized bath amenities to hotel group. Volume production tracking.Set sales goals & quotas, build a sales plan, analyze data, assign sales training, mentor the members of the sales team. Involved in the hiring process for Sales Department and Front Desk Agents. Updated and managed the customer database and direct mailing listsIntegrated the inside and outside sales teams to increase production and maximize profitsResponsible for designing and implementing all property promotions, events, and activities, as well as evaluating financial impact. Show less Price and cost duties of projects. Negotiation skills with suppliers and inter departments. Inventory levels.Maintain excellent relationship with vendors and customers. Responsible for processing and monitoring payments in the payroll system.Prepare batches of invoices for data entry. In charge of department transfers, purchasing orders, department inventories and invoice distributions. Assist in budgeting and financial analysis. Maintain financial record. 1,000 monthly accounts payable transactions. Create timely spending trends, historical data and year to year comparisons. Show less

  • Sales and Marketing Manager

    Mar 2011 - May 2015

  • Purchasing Manager

    Jan 2007 - Mar 2011
• 

  Lufthansa Technik AG

  Jun 2015 - now

  Customer Service Officer & Key Account Management Support

  Highly organized, data driven with very strong analytical skills and attention to detail.In charge of invoices related to ordered services by Key Account Management & Customer support team – rechargeable/absorbed.General tasks related to aircraft Arrival, Departure and Maintenance Check Flights (e.g. transport of crews, inspectors etc. to/from the aircraft etc.) Arrangements with Airport / Ground Handlings Agents Weekly and monthly past performance analysis to drive decision making on Lufthansa Group Worldwide5+ years’ experience working with KPIs and performance management reportsParticipating in the development, delivering, maintenance and improvement of performance metrics dashboards for Budapest, Malta, Bulgaria, Hamburg and Puerto Rico facilities. Mobile / Communications / IT for Customer RepresentativesOrganization of security access to the facilityFacility tour including introduction to Project TeamConstantly supporting in customer care – handling of customer issues and requests on daily basis Supervision of reps offices and crew lounge on daily basis Organizing of meetings, tours, excursions and evening events during customer stayPreparation of welcoming and farewell packages (flyers, city maps, gifts for reps and guests), as well as birthday giftsIn charge of facilitating support on Visa issues – (preparation of invitation letters, collection of ID documents, information) support in front of local authorities (government agencies, police, ministries, etc.)Create, update and provisioning of Customer Handbook to the Customer RepresentativesPreparation of project team info boardsArrangement of Health & Safety instructions and procedures for the customersProcessing and archiving of contracts & related documentsSupport in CAS (Customer Approval Sheet Process) Administrative Support to Key Account Managers Creating and updating records in the Customer DatabaseManagement of customer feedback Show less

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  Lufthansa Cargo

  Jan 2018 - now

  Job Duties: Achieves sales budget targets for assigned accounts. Creates rate offers, with and without guarantee of transportationEnters into transportation agreements with customersIdentifies and manages opportunities with existing customers with the goal to negotiate new profitable business focused on long-term or regular businessAcquires new customers and searches for new business with the help of LCAG sales tools and external sources of informationPerforms market and single customer analysis and develops targets and action plans using customer relationship information and internal reports in cooperation with Commercial Team.Organizes and performs sales visits including presentations to customers with the aim to market the LCAG product and service portfolioOrganizes customer events(Re-)Negotiates special rate agreements and LTCs as per Sales Rule Book considering market developments and customer’s performanceDevelops and sells customer oriented logistic solutions in collaboration with the Handling departmentShare information about activities, offers, strengths and weaknesses of his customers with Commercial Manager, Sales (&Handling) Manager and Key Account Management.Actively supports the local Customer Segmentation processBooks standard and special products which include OAL (Other Airline) or JV (Joint Venture) segments and conducts a loadability and profitability check before offering a rate.Makes quotations for ad hoc pricing requests following the rules of Target Pricing and considering profitability, the customer’s willingness to pay and upselling potential. Show less

  • Sales & Handling Manager Newark Station

    Mar 2023 - now

  • Outside Sales Representative

    May 2019 - now

  • Inside Sales Representative

    Jan 2018 - May 2019