Paul Gray

Experience

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  The Center for the Study of Group Processes

  Aug 2010 - May 2012

  Undergraduate Research Assistant

  - Wrote and reviewed protocols for other graduate and professional social psychology experiments- Administered studies to participants based on established protocols- Achieved Institutional Review Board (IRB) status- Designed, performed statistical analysis, and presented personal thesis at the North Central Sociological Association and the Iowa Sociological Association conferences in 2012.

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  Interlake Mecalux Warehouse Solutions

  Mar 2013 - Sept 2014

  Catalog Customer Service Representative

  - Handled the receipt and fulfillment of industrial supply orders from 6 MRO catalogs - Assisted second- and third-party customers and suppliers with product information and logistics - Optimized offerings of Interlake products in each catalog based on new products

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  Exact Data

  Mar 2015 - Jun 2017

  Sales Manager

  - Collated and analyzed demographic research from multiple data sources to meet client RFPs- Delivered market research data results to 5+ clients daily to facilitate direct marketing campaigns- Maintained recurring professional relationships to support client and company sales goals- Managed a team of 5 to deliver over $108,000 in yearly revenue and exceed monthly sales quotas- Consistently exceeded sales goals to generate $20,000+ in monthly revenue, maintaining a personal book of business to become one of the top 15 earners within the organization- Presented company-wide monthly meeting to coach sales team on sales techniques and boost morale Show less

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  Knowles Lab

  Jan 2018 - May 2018

  Research Assistant

  - Designed and presented masters thesis at the 2018 NYU Masters Psychology Research Poster Conference- Ran participants for sponsor’s post-doctoral experiment- Reviewed and maintained associated protocols and IRB compliance- Edited experimental protocol

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  Conceptual Development and Social Cognition Lab at NYU

  Aug 2018 - May 2019

  Research Assistant

  - Developed IRB-compliant quantitative research study and questionnaire in Qualtrics- Validated survey logic and troubleshooted survey development issues to improve user experience- Administered quantitative research study to 80+ child participants across 6 Manhattan Pre-K locations- Standardized and coded experimental data results and consent information for 200+ participants within Excel- Spearheaded experimental proposal development for new studies to support lab goals- Trained research assistants in database and study protocol maintenance Show less

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  New York University

  Aug 2018 - May 2019

  Recitation Leader / Teaching Assistant (TA)

  - Led 4 30-person discussion sections to support undergraduate psychology student development- Designed and graded weekly assignments based on psychology theories and research processes- Provided additional academic support for 12 students to strengthen performance

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  Auguste Escoffier School of Culinary Arts

  Jan 2020 - Mar 2022

  Admissions Representative

  - Enrolled and facilitated orientation process for 120+ students across 8 yearly academic cohorts for 15-month online baking and pastry diploma program- Maintained a 40% matriculation rate through personalized new student success coaching- Presented training to admissions team on developing rapport with students during the orientation process- Helped students develop relationships with support staff across the organization throughout the application, financial aid, document verification, and new student process to set students up for success Show less

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  United Airlines

  Jun 2022 - Sept 2022

  UX Coordinator

  - Took notes and helped moderate for 2 research studies- Successfully onboarded 4 new members of the employee user experience (EUX) team- Provided EUX administrative support including scheduling interviews, processing support tickets- Provided weekly status updates from entire EUX team for upper management

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  Dscout

  Apr 2023 - Mar 2024

  Research Advisor

  - Worked with a variety of clients end-to-end on their research design and execution (study types include usability, diary studies, 1:1 in-depth interviews, concept testing, surveys, etc.)- Gave demos and training to clients and provide expertise on how to optimize their research for the dscout platform - Recruited and selected participants, supporting them as they complete studies- Advocated for client and participant needs by sharing their feedback internally to help improve dscout processes Show less