Ntokozo Mkhize

Experience

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  Edgars

  Nov 2003 - Feb 2005

  Sales Assistant

  Assisting customers on the shop floor.

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  Carphone Warehouse

  Jul 2006 - Feb 2007

  Desktop Support Agent

  Over the phone technical support for Talk Talk Broadband, a Carphone Warehouse company.

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  Parity Software

  Jun 2007 - Feb 2011

  Business Solutions Consultant, MS Dynamics & Sage

  System implementations and system support of Microsoft Dynamics GP and other applications that work with it, e.g. FRx ReportingQuickly understand the business issues and data challenges/ issues for efficient systems support. Easily identify critical issues and make recommendations. Review and edit requirements, specifications, business processes and make system recommendationsNew development testing, create test plans and test cases. Also ensure issues/ bugs are identified, tracked, reported on and resolved and ccommunicate needed changes to development team. Show less

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  Massmart

  Feb 2011 - Jun 2013

  Business Analyst

  Business Analyst in Data Warehouse Dept.

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  EY

  Jul 2013 - Oct 2015

  Assistant Manager

  As a manager in EYs Enterprise Intelligence (EI) one must be able to fit in and play a role in any project that needs IT advisory services. One has to be quick to grasp concepts, understand IT systems and data, be analytical, able to respond and solve customer problems, make recommendations and communicate clearly. As a manager you meet with clients (internal and external), plan engagements/ project, set the budget to be agreed on by EY Directors and client, select and manage project resources, manage the project staff, client progress communications and deliverable.EYs Enterprise Intelligence (EI) has 4 pillars of services (Risk & Performance Analytics, Information Management, Business Intelligence and Enterprise Performance Management). I mainly work in projects in Risk & Performance Analytics and Information Management. Under Risk & Performance Analytics I’ve worked and managed projects where we were:- Reconciling transactional data and root cause analysis- Working together to understand the questions that matter most to our clients and helping them answer those critical questions. Instilling a culture of fact based decision making through data analytics- Report writing and dash-boarding.Under Information Management I’ve worked and managed projects where we were:- Doing a data migration risk management and execution review- Data quality management for increased data accuracy to reduce cost (both time and money) of managing incorrect data- Supplying accurate and timely data to base business decisions on and enabling greater trust and reliance on organisational information Show less

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  Zela House

  Nov 2015 - now

  Managing Director

  Zela House is an IT solutions house that specializes in data analytics and data solutions in its entirety. Data analytics transforms your company's data into valuable insight with easy to consume visuals. With data analytics you can focus on matters that matter to you and your organization. Zela House can help you further understand what is happening in your business, spot trends, dig into the trends to further understand the drift. Data analytics gives your business the edge that allows it to grow further.What’s in the house?•Data Analytics•Business Intelligence•Data Management (Data Quality)•Data/ System Migrations•Data Warehousing•Report writing"The better the questions, the better the answers from data analytics." Show less