
Sergio Ballesteros Hernando
Área Vip - Corporate hospitality

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About me
Client Manager
Education

Universidad Europea
2015 - 2016MBA Dirección de Entidades deportivas Alfredo di Stéfano Dirección y gestión de empresas deportivas
EF Executive Language Institute
2014 - 2015CAE English for BusinessActivities and Societies: Direction and management of a charity project, inside project management subject. With this project, in which the budget was zero, we successfully collect near of 500 pounds. All the money were to the Bristol Royal Hospital for children. This MBE is an intensive career-oriented in business in the EF International Language Centers in Bristol (UK).The main areas of this MBE were marketing, internal communication, external relationships of the organization and project management.

Esade
2021 - 2021Open programme Estrategias de Omnicanalidad & e-Commerce
Universidad Autónoma de Madrid
2010 - 2014Grado Administración y Dirección de Empresas
Experience

Real Madrid C.F.
Sept 2016 - Dec 2016Área Vip - Corporate hospitality-Presentación comercial a clientes potenciales.-Operaciones: Match-day, supervisión de las distintas zonas VIP del Santiago Bernabéu y el Barclaycard Center.-Evaluación e informe final del producto.-Apoyo a clientes y al departamento de marketing en sus acciones de explotación de las zonas VIP.-Desarrollo de estrategias para fidelizar y mejorar la experiencia del cliente VIP.

Universidad Europea
Jan 2017 - Jun 2018Coordinator of AdmissionsEncargado de gestión del proceso de admisión de los postgrados del Campus.Desarrollo del plan comercial para captación de nuevos alumnos.Gestión equipo comercial 6 asesores. Creación de nuevas vías de negocio Universidad-Empresa.Responsable del proceso de optimización de la información vía Salesforce.

Le Cordon Bleu Madrid
Jun 2018 - May 2021Marketing and Sales CoordinatorDiseño e implementación del Plan de Marketing, Plan Comercial y campañas de Publicidad.Responsable de generación de leads.Monitorización de acciones y reporte de informes.Desarrollo de negocio a nivel nacional e internacional. Gestión de personal del departamento de ventas.

Global Alumni
May 2021 - Mar 2022Marketing Manager
ACCOM
Jun 2022 - Feb 2024New Business Development Manager
Esade
Mar 2024 - nowClient Manager
Licenses & Certifications

MBE (English for Business)
EF International Language Centers for Professionals
MOOC Liderazgo y Gestión de equipos de alto rendimiento
Universidad EuropeaJul 2016
C1 (CAE)
EF International Language Centers for ProfessionalsMay 2015
Volunteer Experience
Apoyo a participantes en carrera
Issued by Spartan Race, Inc. on May 2016
Associated with Sergio Ballesteros HernandoResponsable de tienda
Issued by Oxfam Intermón on Mar 2015
Associated with Sergio Ballesteros HernandoPrograma de voluntariado dentro de eventos deportivos
Issued by Avanza ONG on Jan 2016
Associated with Sergio Ballesteros Hernando
Languages
- esEspañol
- inInglés
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