Gabriela Shacklock

Experience

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  Biuro Usług Turystycznych PTTK

  Jun 2017 - Sept 2017

  Recepcja
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  Norðlenska

  Nov 2017 - Jan 2018

  Packing Department Worker
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  Indian Curry House

  Mar 2018 - May 2018

  Kitchen Assistant
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  Hreintehf

  Jul 2018 - Jul 2018

  Cleaning Staff
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  Schumanns' House (PTTK)

  Apr 2019 - Sept 2022

  Hotel Receptionist

  In my time at PTTK, my role included the following:✔️ Managing front desk operations.✔️ Assisting with administrative tasks.✔️ Keeping the guest registration book. ✔️ Updating the system with bookings received from Booking.com, and responding to email queries. ✔️ As well as providing customer service by addressing inquiries promptly and with courtesy.

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  CSW Łaźnia

  Jul 2020 - Dec 2020

  English to Polish Translator

  Transcription and translation of subtitles for videos shown at an exhibition.

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  AMBIT Language School

  Oct 2023 - Mar 2025

  English tutor

  ✔️ In my role tutoring at Ambit, I teach English (ESL) and basic Spanish.My responsibilities include:✔️ Organising and conducting classes using school materials and methodology.✔️ Monitoring student progress and keeping documentation.✔️ Building a connection with students.✔️ Cooperating with the managers of school branches.

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  LAZNIA Centre for Contemporary Art

  Jan 2024 - Mar 2025

  Reading Room and Guest Room Services Specialist

  During my time at CSW Łaznia, my responsibilities pertained to the following:✔️ Reading Room and Guest Room Supervision.✔️ Handling scheduling and supervision of guest room assignments and availability.✔️ Maintaining open communication, respecting different perspectives, and coordinating closely to adapt to the dynamic needs of each exhibition.✔️ Cataloguing and maintaining the Centre's book collection, ensuring accessibility and availability in the reading room.✔️ Providing information and reception services by assisting visitors, addressing inquiries, and guiding them to the appropriate departments.✔️ Participating in annual and periodic inventories.✔️ Supporting administrative duties and promotional activities as a member of the PR team. Mainly processing documentation such as invoices. ✔️ Maintaining accurate records, archiving documentation, and conducting self-assessments in accordance with internal control regulations to ensure compliance. Show less