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Travis Musick, PHR, SHRM-CP

Travis Musick, PHR, SHRM-CP

Technical Call Analyst

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  • Timeline

  • About me

    HR Director, Renaissance Orlando LBV

  • Education

    • Florida Southern College

      -
      Bachelor's of Science Business Administration and Management, General

    • Rollins College

      2004 - 2006
      Master's Degree Human Resources Management

  • Experience

    • SunTrust Bank

      Jan 1987 - Jan 2000
      Technical Call Analyst

    • Disney Parks & Resorts

      Jun 2000 - Dec 2004

      Weekly scheduling and headcount forecasting for all lines of business at Typhoon Lagoon and Blizzard Beach waterparks : Ticketing, F&B, Merchandising, Custodial, Lifeguards, and Engineering.

      • Labor Specialist

        Jul 2001 - Dec 2004

      • Employment Assistant

        Jun 2000 - Jul 2001

    • Westgate Resorts

      Dec 2004 - May 2005
      Call Center Recruiter

      High volume recruiting of call center staff - incoming, outgoing and owner support agents

    • Hilton Grand Vacations Company

      Jun 2005 - Dec 2006
      Resort Recruiter

      Recruited all resort positions from hourly reosrt staff to salaried management positions at two resort properties in Orlando.

    • Grand Cypress Resort

      Dec 2006 - Jul 2008
      Assistant Director of H R

    • Marcus Hotels & Resorts

      Jul 2008 - Jan 2010
      Director of Human Resources

      I was hired to open the Venturella Resort in Orlando in July 2008. The project was delayed so I was sent on the road doing H R Task Force duties at sister properties: Sheraton Clayton - St Louis, Platinum Hotel and Spa -Las Vegas, the historic Pfister Hotel in Milwaukee WI, and now the Sheraton Madison - Madison, WI. I served as the acting H R Director at each location.

    • Royal Plaza Hotel - Crescent Hotels and Resorts

      Jan 2010 - May 2012
      Human Resources Director

      Recruiting, training, payroll, benefits administration, general human resources duties.

    • Caribe Royale All-Suite Hotel & Convention Center

      May 2012 - Mar 2016
      Assistant Director of Human Resources

      Recruiting, Payroll, Benefits support as all processes are done in house. Employee Relations is also part of my responsibility from meeting with all new hires at 30 and 90 days to working with managers on performance management of employees.

    • Aimbridge Hospitality

      Apr 2016 - Apr 2020
      Director of Human Resources

      Unfortunately laid off due to Covid19 and extreme downturn in the hotel industry.One person HR at hotel responsible for recruiting, onboarding, training, performance management, HR admin, payroll, compliance, workers comp, employee relations, corrective action - all done with a smile. HRIS system: Ultimate Software/Ultipro.

    • SeaWorld

      Jun 2020 - Oct 2021
      Senior Manager - HR Business Partner

    • Universal Orlando Resort

      Jan 2022 - Sept 2024
      HR Manager, Employee Relations

    • Davidson Hospitality Group

      Sept 2024 - now
      Human Resources Director

  • Licenses & Certifications