Deep Enrich
Luisa Erickson
Customer Service Representative
91 followers
Justin, Texas, United States
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About me
Biotechnological Engineer from Colombia, I moved to the U.S. five years ago. Now a Bilingual Solar Support Specialist, I leverage my skills to enhance customer experiences and foster collaboration.
Education
Universidad Francisco de Paula Santander
2011 - 2017Biotechnology engineer
Experience
Aseguradora Solidaria de Colombia
Jun 2014 - Nov 2018Customer Service Representative
IGS Energy
Jan 2023 - nowSolar support specialist- Bilingual
Nov 2024 - nowBilingual Customer Service Representative
Jan 2023 - Nov 2024
Licenses & Certifications
- View certificate
Excel for Beginners: Beginner Functions
Coursera Project NetworkSept 2024
- View certificate
Customer Service Fundamentals
Knowledge AcceleratorsAug 2024 - View certificate
IBM New Collar: Customer Engagement Specialist
CourseraAug 2024 - View certificate
Wes
World Education ServicesApr 2022
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