Rami Shaheen

Experience

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  ITISALAT Int Company i2

  Mar 2007 - Jan 2009

  IT Technical Support

   Maximizing Customers satisfactions and successfully meet expectations through Implemented regular security and system updates that kept previous employer virus free during my time of employment. Worked with other IT Technical Support to quickly remedy user issues and used customer service skills to remedy user confusion and keep user frustration at bay Helped write and implement IT Technical Support policies and procedures. Successfully provided a high level of advice and developing measurable goals and objectives in a professional manner. Show less

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  Motorola Solutions

  Jan 2009 - Oct 2010

   Provide strategic direction, manage client expectations in line with the overall Consortium of Advanced MOTOROLA Company vision. Manage and direct overall project activities and monitor progress, including project capacity planning, developing and mentoring staff, and internal process improvement activity and direct cross-organizational program teams through project lifecycle from ideation to project execution, including executive approval and multiple demand management processes. Provide the day-to-day management, monitoring and evaluation of project activities as in the agreed project work plan and time schedule. Manage project tasks and track project performance, specifically to analyze the successful completion of short and long-term goals and achieve a high level of customer satisfactions. Successfully develop objectives by reviewing plans and conferring with management. Providing sound management judgment and advice & technical support activities to support the growth, and maintenance in a professional and organized manner. Proactively take measures to stabilize, improve the process and increase the efficiency of the company. Managing high-level cross-functional improvement and developing project to achieve MOTOROLA Company vision. Provide technical guidance and training to more junior staff and mentor more junior staff and develop them for future growth within the discipline and firm. Successfully Maintain high clients satisfaction MOTOROLA Company and support the Company's mission, vision & value. Achieve MOTOROLA Company objective through managing large-scale projects from conception to ensure on-time, under budget and performance objective results are met. Show less Work on E2E deployment for Etihad Atheeb (Go) (1st Wimax operator in KSA) 1000+ AP.Work on Daily processes to manage Integration teamFollow up on resources, subcontractors, materials and balance and overall progress of the rollout phase to meet the required target.Work on PAT( Provision Acceptance Test) with customer for final acceptanceProvide project management as needed to resolve significant problems with Wimax system and to ensure the overall success in deployment Work with procurement team to generate Telecom BoQSupporting for all deployment regions Riyadh, Jeddah, Makkah & Khamis Mushait.Extreme Switch L2 Configurations for HUB, THS &POP.Installation, Integration & Troubleshooting (BCU) Base Control Unit, (SAAP) Smart Antenna access point, (GPS). Commission, Calibration & Diagnostic BCU. Installation (ODU) Outdoor Unit, (ELTEK, DELTA), Implementation External Customer Alarms &troubleshooting.ODU Electro Mechanical troubleshooting.Work on NEC Pasolink microwave equipment in terms of installation, commissioning and troubleshooting,Performing LOS Survey. Show less

  • Feild Implemntation Manger

    Oct 2009 - Oct 2010

  • Wimax System Integration Engineer

    Jan 2009 - Sept 2010
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  BTC Networks

  Nov 2010 - Jan 2012

  Senior Team Lead

   Exceeding expectations by supporting administrative operations, implementing growth strategies, finding areas that need improvement, developing solutions, and taking part in Baud Telecom Company by finding ways to increase efficiency in a professional way. I utilize wise and research- based judgment with exceptional abilities to supporting and overseeing all administrative activities to ensure they produce the desired results and are consistent with the overall Baud Telecom company strategy & mission. Strategically making decisions under challenging conditions, achieving goals within aggressive time frames while set goals, meet deadlines, while thinking at a strategic level and maximize the organization's value & efficiency. Successfully completed daily administrative tasks under time pressure, meet deadlines consistently & coordinated workflow including resolution of questions and concerns in a timely manner. Achieved great success for Baud Telecom Company by leading strategy decisions that results in achieved a high level of customer’s satisfactions, finding solutions to complex problems, maximizing revenue. Show less

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  华为

  Feb 2012 - Jun 2019

  Project Manager-PMO Office

   Maintain positive relationships and an effective communication program with board members, ensure company objectives and activities are congruent with the goals and objectives of all stakeholders. Identifying, developing and directing the implementation of Huawei strategy & developing the organization’s culture and vision and Oversee Huawei’s performance, ventures and researching opportunities and viable income streams. Building client relationships that result in revenue and profitability growth and Reporting on successes and areas needing improvements. Lead communication of project controls outputs (project plans, progress, forecasts, decision scenarios) to all project stakeholders, including project managers and steering committees. Provide technical guidance and training to more junior staff and Mentor more junior staff and develops them for future growth within the discipline and firm.  Evaluate project execution and impact of developing trends using prescribed methodologies to determine if project is proceeding within available resources and budget. Manage, develop and implement all projects operations long-range goals and objectives and meet goals. Show less

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  Stc

  Jun 2019 - Sept 2023

  Sr. Project Manager Delivery & Project Management

   Strategically Maintaining an exceptional image and applying guidelines, and values while managing client expectations in line with the overall strategic vision that advances STC’s objectives. Driving strategic decisions through delivering projects' long-term expected results, establishing and maintaining processes to manage scope over the project lifecycle, setting project operations and performance standards, and assessing and managing risk within, and across, multiple projects in a professional manner.  Monitoring internal and external resources, ensuring projects remain within scope, schedule, and monitored & identified risk mitigation opportunities that led to SAR 500,000 cost saving, in collaboration with project staff from various functional departments through monitoring resources appropriately to streamline project efficiency and maximize deliverable outputs.  Achieved STC 's goals & objectives while meeting projects scope goals while meeting financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing and initiating corrective actions. Play a key leadership role in the dynamic growth of a highly successful and consistently profitable company. Manage and direct overall project activities and monitor progress, including project capacity planning, developing and mentoring staff, and internal process improvement activity and directs cross- organizational program teams through project lifecycle from ideation to project execution, including executive approval and multiple demand management processes.  Making a feasible plan that achieves the goals and objectives of the project and defining the project’s scope and determining what resources are available, estimating time and financial commitment. Show less

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  华为

  Sept 2023 - now

  Project Director