MUKEM COLLINS

Experience

• 

  BJFT ACADEMY

  Jul 2021 - Jul 2022

  Administrator
• 

  AFFIEDNET SA

  Jan 2022 - Jul 2023

  Front Office Agent

  Investment and marketing Multinational Company. Affiednet plc involved in 5 main departments -Car fleet-multi level marketing -Financial marketing -Professional Assistant Agent-Cultivation of wheat

• 

  Garage Auto Saint Thomas

  Oct 2022 - Feb 2023

  Digital Marketing Manager
• 

  CCC PLC (COMMUNITY CREDIT COMPANY PLC)

  Feb 2023 - Nov 2023

  System Administrator

  Successfully automated processes for software and system administration, resulting in a 7% decrease in workload expenditure which led to a 15% increase in resource productivityDeveloped secure and reliable solution that managed user accounts, passwords, user privileges and access controls, reducing administrative overhead by 25%Implemented a system backup and disaster recovery plan that ensured data integrity without compromising organizational performance

• 

  Groupe Scolaire Emergence

  Nov 2023 - Feb 2025

  IT Technician

  Deployed and maintained over 20 workstations, ensuring hardware and software compatibility.Implemented remote support tools, reducing response time for support requests by 50%.Responsible for configuring and maintaining network switches, routers, and firewalls.Provided training to end-users on new software and hardware systems.Maintained an inventory of all hardware and software assets.

• 

  CCC PLC (COMMUNITY CREDIT COMPANY PLC)

  Jun 2024 - now

  Digital IT