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Joseph Woolrych

Joseph Woolrych

Launchpad

Followers of Joseph Woolrych2000 followers
location of Joseph WoolrychDubai, United Arab Emirates

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  • Timeline

  • About me

    Helping Middle East Enterprises with Cloud & Digital Transformation | Director of Customer Success & Alliances | Driving Growth through Strategic Partnerships

  • Education

    • Bury College

      2010 - 2013
      Public Services Extended Diploma Achieved Triple Distinction

      Activities and Societies: - Expeditions with Public services - Voluntary work in different Public Services. - Outdoor Adventurous Activities. Modules: Ethics, standards and leadership in public relations; Education policy; Management techniques for public services; Criminal justice policy; Criminology and sociology; Public services employability and enterprise.

    • Chartered Management Institute

      2016 - 2017
      CMI Level 5 Business Level 5

      Modules covered: - Personal Development as a Manager and Leader- Meeting Stakeholder and Quality Needs- Information Based Decision Making- Practices of Resource Management- Being a leader- Management Team and Individual Performance - Conducting a Management Project

    • University of Central Lancashire

      2014 - 2018
      Bachelor’s Degree Events Management First Class Degree

      Modules: Marketing and promotion; Talent management and employability; Managing for strategic success; Evens in action; Management development; Festivals and culture; Consultancy projects; International corporate and business events. Earned a place on the Dean's List Graduation Ceremony known as "Celebration of Success".

  • Experience

    • University of Central Lancashire

      Sept 2016 - Jan 2018
      Launchpad

      Launchpad is an exclusive programme, unique to the School of Business and Enterprise. After the two-year leadership and career development programme Joseph received a Chartered Management of Directors recognition, Level 5.

    • FDM Group

      Feb 2018 - Jan 2020
      Business Consultant

      FDM is a dynamic IT services provider with a powerful business model and over 200 clients worldwide, from DWP, UK Government, UBS, HSBC and Barclays to British Airways, Virgin Media and Asda among others.

    • DWP Digital

      Mar 2018 - Sept 2021

      Delivered key business initiatives for the department: Rolled out KPI strategic dashboards to accelerate data driven improvements and business decisions on support services.Built VA assistance via service Intelligence on NowPlatform - to improve UX & reduce operational costs Head of PMO for a ServiceNow led Employee Experience to transform DWP user support tech channels on hybrid cloud solutions for 120k users, through self service and UX experience. Modernised legacy infrastructure, stabilised service performance and digitalised department workflows.Executed large multi-million-pound budget (£20m+) programmes, managed and split across three separate C/D-level directorates. Managed & enhanced the DWP Digital Workplace Portfolio, with a vast amount of 40+ Projects, multi-million-pound budgets (£100m+), financial and commercial governance and direct reports to C-level.

      • Agile Delivery Manager

        Oct 2020 - Sept 2021

      • Head of PMO - Project Management Office for 'DWP Place' Programme

        Apr 2019 - Sept 2021

      • Portfolio Manangement Officer

        Mar 2018 - Mar 2019

    • DXC Technology

      Jan 2022 - Jan 2024

      Led multi-million dollar contracts across the GCC, delivering robust SaaS solutions across FSIs and Government sector, which grew the ServiceNow MEA practice from $1m to $10m in revenue.

      • Manager, Program Management Office

        Dec 2022 - Jan 2024

      • Senior Project Manager

        Jan 2022 - Dec 2022

    • Cloudwrxs

      Jan 2024 - now
      Director of Customer Success & Alliances

  • Licenses & Certifications

    • PMI Agile Certified Practitioner (PMI-ACP)

      APMG International
      Feb 2021

    • PRINCE2® Foundation Certification Training

      APMG International
      Jul 2019

  • Volunteer Experience

    • Live Event, Project Manager & Marketing Assistant

      Issued by University of Central Lancashire on Oct 2015
      University of Central LancashireAssociated with Joseph Woolrych