Asami H.

Experience

• 

  NTT Communications

  Apr 2011 - Jun 2012

  Service Manager (Technical Account Manager)

  Service Manager for a System Monitoring Service.- Define requirements with customer- Release management- Helpdesk management- Incident Management

• 

  Verio

  Jul 2012 - Jul 2013

  Quality Assurance

  Responsible for testing a new application platform, which had been developed in both of the U.S. and India. - Plan and execute testing (API, SQL DB, UI UX and etc.) and feedback to BA, PM, Arch and Dev.- Vendor management (India)- Lead localization project as a Project Manager

• 

  NTT Communications

  Aug 2013 - Oct 2017

  Cloud Service Global Operations

  Responsible for global operation design of Enterprise Cloud Service.- Lead designing global operation model for the services and deploying it to 7 subsidiaries to improve service quality.- Achieved external certification (ISO20000, SOC1, ISMS, PCIDSS) in 11 countries- Vendor management (India)- Risk assessment/ change managment/ release management- Project management for cross-border service delivery projects

• 

  Procter & Gamble

  Oct 2017 - Oct 2018

  Associate IT Manager

  Lead Business Reporting Services team for Japan and Korea market. - Resource and quality management for reporting operation- Service design and project management for a new internal system- Deploying Power BI for reporting automation

• 

  マイクロソフト

  Nov 2018 - now

  Responsible for Microsoft Power Platform product marketing.- Business Planning and Marketing Program/Campaign Execution- Product Evangelism- Cross-organization and external stakeholders orchestration- Manage the Business Priorities and drive an all-green Power Platform Scorecard

  • Asia GTM lead - Role-based Copilots

    May 2024 - now

  • Product Marketing Manager

    Nov 2018 - Apr 2024