Asami H.

Asami H.

Service Manager (Technical Account Manager)

Followers of Asami H.1000 followers
location of Asami H.Tokyo, Japan

Connect with Asami H. to Send Message

Connect

Connect with Asami H. to Send Message

Connect
  • Timeline

  • About me

    Microsoft - Asia GTM lead - Role-based Copilots

  • Education

    • Kobe University

      2007 - 2011
      農学士 生物環境科学

      Activities and Societies: American Football team manager

  • Experience

    • NTT Communications

      Apr 2011 - Jun 2012
      Service Manager (Technical Account Manager)

      Service Manager for a System Monitoring Service.- Define requirements with customer- Release management- Helpdesk management- Incident Management

    • Verio

      Jul 2012 - Jul 2013
      Quality Assurance

      Responsible for testing a new application platform, which had been developed in both of the U.S. and India. - Plan and execute testing (API, SQL DB, UI UX and etc.) and feedback to BA, PM, Arch and Dev.- Vendor management (India)- Lead localization project as a Project Manager

    • NTT Communications

      Aug 2013 - Oct 2017
      Cloud Service Global Operations

      Responsible for global operation design of Enterprise Cloud Service.- Lead designing global operation model for the services and deploying it to 7 subsidiaries to improve service quality.- Achieved external certification (ISO20000, SOC1, ISMS, PCIDSS) in 11 countries- Vendor management (India)- Risk assessment/ change managment/ release management- Project management for cross-border service delivery projects

    • Procter & Gamble

      Oct 2017 - Oct 2018
      Associate IT Manager

      Lead Business Reporting Services team for Japan and Korea market. - Resource and quality management for reporting operation- Service design and project management for a new internal system- Deploying Power BI for reporting automation

    • マイクロソフト

      Nov 2018 - now

      Responsible for Microsoft Power Platform product marketing.- Business Planning and Marketing Program/Campaign Execution- Product Evangelism- Cross-organization and external stakeholders orchestration- Manage the Business Priorities and drive an all-green Power Platform Scorecard

      • Asia GTM lead - Role-based Copilots

        May 2024 - now
      • Product Marketing Manager

        Nov 2018 - Apr 2024
  • Licenses & Certifications

    • ITIL Intermediate (SOA), ITIL Foundation, Cisco Certified Network Associate, LPIC Level1