Adithya Narayanan

Experience

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  IBM

  Aug 2016 - Aug 2017

  Technical Support Engineer

  Projects Worked : IBM GTS 08/2016 - 08/2017, Achievements/TasksDiagnose and troubleshoot technical issues, including account setup and network configuration Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

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  Virtusa

  Jul 2017 - Jul 2019

  Associate QA Engineer

  Projects Worked : 07/2017 - 12/2017, M & T Bank Private Limited - July 2017- Jan 2018Roles and ResponsibilitiesCreated and executed manual smoke, functional, regression, system, integration and exploratory tests. Analyzed Functional Requirements and Business Specification as part of Static Testing on earliest stages of SDLC. Involved in writing Requirement Tractability Matrix (RTM) detailed Test Plan and Test scenarios. Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices – phones, tablets, iPads etc). Monitored and tested application behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS. Developed test cases for Black box testing like GUI, Functionality Testing, Interruption, System Testing and User Acceptance Testing Tools: Android, iOS, HP ALM, JIRA, App Center. 01/2018 - 07/2019, Roles and Responsibilites :Functional and user acceptance testing of multiple websites; new and maintenance releases Created test plans and detailed test cases for web tests to be performed Recorded, assigned, verified and resolved bugs found during all stages of testing Collaborated with clients to prioritize and resolve outstanding issues Documented technical and historical data for future reference and defines quality standards Performing ad-hoc testing, smoke testing, data driven testing, cross-browser testing Involved in release acceptance, functional, integration, system level, and regression testing Involved in writing Requirement Tractability Matrix (RTM) detailed Test Plan and Test scenarios. Performed system testing, including new functionality and regression testing. Was involved briefly into PCI Testing in analyzing 1000 plus DB records and reporting fraudulent transactions. Tools: Chrome, Firefox, SQL, BrowserStack, TFS. Show less

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  Foodhub

  Feb 2020 - Mar 2021

  Software Test Engineer

  Projects Worked : FoodHub App - Mobile Application Testing. Actively participated in all QA and testing activities during UAT and PROD SDLC. Tested Applications compatibility on different browser versions (IE, Firefox). Prepared Test Reports and submitted the bug findings to the Jira defect tracking system. Actively participated in smoke, functional and ad-hoc testing during SIT phase Involved in defect reporting, defect tracking and defect reproducing Mobile and tablet device testing, regression, positive, negative, integration and functional testing to produce a bug free product. Worked with business users to validate application meets their needs. Developed detailed Test Plan for system Testing based on SRD and BRD. Developed SQL queries to extract data from the source tables. Involved in writing and implementation of the various Test cases. Created Test Cases as per the business requirement and executed them. Tools: JIRA, SQL, Confluence, Chrome, Firefox, Android , iOS Show less

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  LTI - Larsen & Toubro Infotech

  Jun 2021 - now

  Senior QA Engineer

  Projects Worked - Mindtree Nxt Insights : Asset Insight is an end to end IoT-based platform for real-time insights of assets to increase availability and improve efficiencyRoles and Responsibilities : Testing mobile devices to ensure their configuration, operation, and capabilities work efficiently.Working with device manufacturers, product managers, and development teams to test and optimize mobile products. Producing clear and concise test reports and releasing notes to co-workers when needed. Providing feedback to development teams on technical, troubleshooting, or operational issues.Assisting with the configuration of test environments. Show less