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Malcolm Noel

Malcolm Noel

Beer Vendor

Followers of Malcolm Noel453 followers
location of Malcolm NoelLondon, Ontario, Canada

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  • Timeline

  • About me

    Ceo and Founder of The Milkyway Apparel

  • Education

    • Fanshawe College

      2008 - 2010
      Tool and Die Technology/Technician

    • Fanshawe College

      2016 - 2019
      Diploma Computer Technology/Computer Systems Technician

    • Fanshawe College

      2012 - 2014
      Business Marketing

  • Experience

    • Ovations Food Service

      Aug 2008 - Oct 2010
      Beer Vendor

      Served customers beers while maintaining great customer service

    • Nelson lumber

      Jun 2010 - Jul 2010
      Truss Worker

      Build orders for partnering companies using many methods available tools like forklifts or chainsaws

    • The London Tap House

      Jul 2010 - Jun 2013
      Bartender

      Communicate with customer by giving the best customer service experience while making purchases of beverages

    • East Side Mario`s

      Jul 2013 - Jan 2017
      Server & Bartender

    • Gatsby Sound House and Bar

      Apr 2014 - May 2015
      Bartender

      Fast pace Work environment

    • The Tasting Room

      Jan 2017 - now
      Bartender Manager

      • Ensured Customer experience meets both Company and Customers expectation• Worked in a fast-paced environment while maintaining efficiency • Handled end of night procedures with cash, end of day, inventory and sales record• Managed a clean workstation for both workers and customers• Built rapport with customers to elevate experience • Focused on tactics to upsell customers• Design Marketing strategy tailored to the hospitality industry that benefits staff and company• Explore opportunities to enrich brand exposure Show less

    • Info-Tech Research Group

      Sept 2018 - Dec 2018
      Information Technology Service Desk

      Document and prioritize service desk tickets, email messages, phone calls, walk ups. and respond in a timely manner. detailing information into a tracking system which can be used by all service desk members for research on common to rare issues. Informing clients regularly on status of their requests and incidents. Troubleshoot many different applications from video conferencing with Polycom and Skype for business, understanding polices and groups within Active Directory, troubleshoot VoIP Phone systems with Shoretel, process On-Boarding for new employees by building accounts with Webex, Jabbar, Slack, Active Directory, Office 365, and barracuda. Escalate internal issues to other departments and maintain communication through out the process. Show less

    • Hutton House

      Jun 2019 - Jul 2022
      Information Technology Administrator and Marketing Advisor

      Maintains control of technical and software issues for 4 locations.Creates accounts for new usersCompletes closing and/or locking out accounts.Creates or modifies shared directories as directed by the area Manager.Sets up and configures new workstations, including loading of software. Done on a domain and workshop level.Provides technical and functional support to all departments on a regular and as needed basis in relation to computers and other technical equipment (Phones, Cameras, Photocopiers, Projectors, TV’s) for staff meetings, training etc.Communicates with third party tech support on the ED direction.Website additions and deletionsTrouble shootingProvides supports during Annual Golf Tournament.Contributes to website development ie add/develop content as neededCompiles inventory list of computers and technical equipment at 4 locationsSupport Marketing and Communications staff with technical needs ie video production and photo editingDevelop strategic plans to meet with industry standardsDevelop Technology Plans and IT PoliciesImplement Security software and Antivirus Programs Show less

    • Flight line Training Services

      Jun 2020 - now

      Provide solutions on a rapidly evolving industry on teaching concepts all across the world.supporting people from all across the globe with remote technology from Teamview and many more.helping with green screens, Zoom, Webex, Microsoft Teams, Skype, and many more.

      • I.T. & Quality Control Specialist

        Mar 2023 - now

      • Information Technology Consultant

        Jun 2020 - now

    • The Milkyway Apparel

      Feb 2021 - now
      Founder of The Milkyway Apparel

      An opportunity to support local charities within the London community by donating a portion of sales.

    • Autumn Graphics Ltd.

      Aug 2022 - Mar 2023
      Technical Service Representative

  • Licenses & Certifications

    • Standard First Aid, CPR and AED Level C (Blended)

      Hutton House
      Aug 2019

    • Crisis Prevention Institute

      Hutton House
      Nov 2019

    • Beyond the Silence

      Public Services Health & Safety Association
      Sept 2019

    • Smart Serve

      John Labatt Center
      Aug 2008

  • Honors & Awards

    • Awarded to Malcolm Noel
      Nominated for Best Bartender in London Ontario London Hospitality Awards 2019 BEST BARTENDERThe People's Choice awards are presented by the London Region of the Ontario Restaurant Hotel and Motel Association to individuals who were selected through consumer votes.These nominees are the individuals who make the hospitality experience memorable and those that make a difference in London's hospitality and foodservice establishments and community.