Marc Laplante

Experience

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  National Bank of Canada

  Jun 1995 - now

  • Perform increased due diligence for high risk clients in accordance with Bank procedures and policies and OSFI and FINTRAC guidelines (Money Laundering or terrorist activity financing)• Act as a resource person to guide stakeholders by identifying their needs and proposing appropriate solutions in complex cases. Analyst responsible for personal insurance, segregated funds and mutual funds compliance Advisor responsible for the creation and maintenance of business development initiatives at National Bank Insurance. Perform analyzes, research and monitoring to identify promising projects for the future. Coordinate the deployment of projects. Advisor responsible for the management and amicable settlement of dissatisfaction between the client and the Bank. After collecting information while acting in a neutral and impartial manner, I dealt with people in conflicting situations and tried to find solutions to the situations submitted to me in accordance with the Bank's standards. , applicable laws and various voluntary codes of conduct. Senior Compliance and Training Analyst - Responsible for compliance and legal aspects of the sector. Responsible for the interpretation and enforcement of applicable laws, regulations and procedures. Responsible for the unwanted detection and anti-money laundering program - Responsible for planning the continuing education of the sector. Responsible for handling complaints. Collection of disputed debts, processing of bankruptcy files, bankruptcy proposals, voluntary deposits, settlements and follow-up of complaint files and inheritance files. Representation in the Small Claims court in order to represent the Bank as a defendant and claimant.

  • Advisor Due Dilligence, AMLTF, Regulatory Activities and Operational Risks

    Aug 2020 - now

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    Jun 1995 - now

  • Senior Advisor Compliance / National Bank Insurance Firm

    Jul 2017 - Jul 2020

  • Senior Analyst Business strategies / National Bank Insurances

    Apr 2010 - Jul 2017

  • Counsellor Ombudsman Office (Mediation Department)

    Jan 2005 - Jan 2010

  • Compliance Analyst / National Bank Investments

    Jan 2000 - Jan 2005

  • Senior Clerk Legal Department / Card Services

    Jun 1995 - Jan 2000
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  Pincourt Fire Department

  Jan 2002 - Jun 2002

  Firefighter

  Part-time firefighter (Firefighter I & II ENPQ) Firefighter

• 

  Ile-Perrot Fire Department

  Jun 2004 - Apr 2025

  Retired - Firefighter & first responder

  Retired - Part-time firefighter (Firefighter I & II ENPQ)Firefighter / Medical First Responder / HazMat Operation / Pumper and Ladder Operator / Extrication Training, ...

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  Formation Langevin

  Mar 2025 - now

  First-aid Instructor

  Formateur en secourisme CNESST