Samata Bhutra

Experience

• 

  Wipro

  Jan 2007 - Jul 2013

  ETL projects consulting and review, Build design, enhance code, analyze, review Informatica applications, Manage Informatica product upgrades and maintenance, Manage workload of platform in cooperation with various customers and suppliers, Application management, Performance tuning, Coordinate offshore and onsite teams, Stakeholder management etc Application takeover from another vendor, Preparation of Architecture, Operation and Design documents, responsible for team management at offshore and onsite, task allocation, planning, review and design of code, Manage application related KPI reporting, Requirement analysis and estimation, Preparation of implementation plan and design of various complex ETLs, Lead the team in stabilizing and optimizing the application and resolving technical bottlenecks. Analyze ETL components, Create Low level design documents, prepare test cases, Develop ETL standards, Peer reviews, Performance tuning

  • Solution delivery analyst

    Feb 2011 - Jul 2013

  • Technical Lead

    Jan 2009 - Feb 2011

  • Software Engineer

    Jan 2007 - Jan 2008
• 

  Zurich Insurance Company Ltd.

  Jul 2013 - Jun 2014

  Project Consultant
• 

  Zurich Insurance

  Jul 2014 - Jan 2015

  Service Delivery Manager
• 

  Zurich Insurance

  Jan 2021 - now

  Develop and execute a customer-centric data strategy aligned with organizational objectives.Lead a high-performing team to drive data initiatives and deliver actionable insights.Identify customer trends, preferences, and pain points through advanced analytics.Collaborate with stakeholders to integrate data-driven decision-making into product development, marketing, and operations.Ensure compliance with data governance, privacy, and security practices.Provide strategic guidance to senior executives to optimize customer experiences and drive business growth. Weniger anzeigen Leadership and responsibility for hiring, coaching and development of a team of Data & Intelligence managers and application SMEs across EuropeCreate and get buy-in for adherence to the IT strategy and target operating modelBuild relationships with stakeholders and establish trusted partnership through service teamEvolve the ways of working after a strong set-up by bringing in agility and state of the art, self-service reporting solutions Expertise in Data Analytics set-ups and building teams.Suite of products budget responsibility Deliver Continuous Improvements, efficiencies and concrete cost savingsSetup and scale delivery centersMake sure the data application landscape is fit for purpose, robust and scalable. Roll in new technologies and Solutions within Zurich (Rolled in Big Data Operations and other latest BI and data related technical stacks) Lead and deliver evolving and dynamic change management Improved customer satisfaction and user experience Weniger anzeigen

  • Head of Generative AI Lounge & Services

    Jan 2023 - now

  • Data & Intelligence Product Director

    Sept 2022 - Nov 2023

  • Head of Data Solutions Delivery

    Jan 2016 - Sept 2023

  • Data & Intelligence transformation ‘ikigAI’ Program Director

    Jan 2021 - Aug 2022