Mark McKenna

Experience

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  Chick-fil-A

  May 2007 - Jun 2009

  Team Member

  -Performed all non-kitchen related team member duties.-Assisted the marketing team

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  McKenna Agency, Inc.

  Jun 2009 - Nov 2016

  Primary Commercial Lines Agent

  •Reception: 2009-2013-Answer and direct phone calls and emails to appropriate agents-Take payments by various means: cash, bank cards, bank accounts, checks, money orders-Process incoming and outgoing agency mail-Handle various projects for office manager including transitioning to paperless office•Agent: 2013-Present-Acquired licenses for Property, Casualty, Life, Health, Excess and Surplus lines of insurance-Manage and service assigned book of business by processing endorsements and cross selling new policies to existing insureds-Write policies for new clients-Perform reviews of existing policies for client's benefit-Record activities, sales, and communications in agency management system Show less

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  Marsh McLennan Agency

  Nov 2016 - now

  Senior Private Client Account Manager

  I assist our personal lines producers by analyzing the needs of our prospective clients and creating personalized insurance proposals for them. Additionally, I serve our existing clients with their policy needs by generating endorsements, remarketing accounts, and cancellations.