Mason Wilbur

Diesel Mechanic

170 followers

Greater Phoenix Area

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Timeline
About me
Customer Experience Account Manager
Education
- General Studies
  -
  • Lower Lake High School 1986-1990• US Army Ordnance Center 1992-1993 Top Graduate Field Artillery Systems Mechanic• Arizona Automotive Institute 1996-1997• Multiple Trade Specific Training Certificates 1993-2017
Experience
- US Army
  Nov 1992 - Nov 1996
  Diesel Mechanic
  Performed maintenance on fleet of 48 plus diesel powered heavy and light vehicles. Troubleshot and repaired brake and fuel systems, engines suspensions, hydraulic and electrical systems. Completed work orders to indicate corrective actions. Ensured readiness of all vehicles in a fast paced and high-pressure work environment.
- Coach USA
  Nov 1996 - Jan 2000
  Lead Supervisor
  Maintained a fleet of 40 plus tour coaches. Educated and instructed apprentice personnel.Troubleshot and repaired Detroit Diesel DDEC I,II,III and IV Engines, 60 Series, 8V92, 6V92 and 50 Series, Cummins L10, M11, Ford 7.3 Liter Power Stroke, CAT Engines. Performed maintenance on charging systems, air brake systems, engines, suspensions, HVAC systems and some hydraulic systems.
- Wilbur Mobile Home Service
  Jan 2000 - Oct 2008
  Contractor/Business Owner
  Generated 220K in sales first year and increasing revenue by over 100K year over year. Estimated job costs and profits. Ensured correct installation of products. Performed all maintenance and repairs on construction equipment, including but not limited to back hoes, bob cats, excavators, dump trucks and light wheeled vehicles.
- ALL Aboard America!
  Oct 2008 - Aug 2015
  Diesel Fleet Mechanic
  Performed maintenance and repairs on fleet of over 40 tour coaches. Diagnosed and repaired issues with engines, transmissions, air, electrical, suspension, brakes, EGR and air conditioning systems. Completed overhauls of Detroit and Cummins Engines.
- Southwest Products
  Aug 2015 - May 2021
  Regional Branch Operations Manager
  Create, implement and drive strategies for revenue growth and maximum production. Routinely exceed targeted objectives through utilization of effective leadership skills and collaboration with internal teams and customers. Help develop and implement sales strategies that yield strong results. Oversee branch operations in both Arizona and Texas markets.
- H&E Equipment Services, Inc.
  May 2021 - now
  Outside Sales Representative
- Interstate Companies, Inc. / Southwest Products
  Oct 2021 - now
  Customer Experience Account Manager
- Interstate Companies, Inc.
  Oct 2021 - now
  Customer Experience Account Manager
  Provide superior customer service while maximizing market share and focusing on customer retention.
Licenses & Certifications
- MSHA Experienced Miner
  Bud Skinner and Asssociates Safety Training
- Management Action Program
  MAP Vital Factors Solutions
  Sept 2018
- Heavy Duty Truck and Bus Electrical Systems
  C.E. Niehoff & Co.
  Apr 1998
- Motorcoach Training & Development, INC
  608/609 IMACA Certification
  May 1997
- 63D Self Propelled Field Artillery Mechanic Course
  US Army Ordnance Center and School
  Apr 1993
- Confined Space Safety Training
  ETC Compliance Solutions - Environmental, Health & Safety Training & Consulting
  Jan 2017
- Multiplex Systems Drive Train
  Prevost Car Inc
  Mar 2009
- TIG (GTAW) Welding
  Cronatron Welding Systems Inc
  Nov 1996
- Welding Safety
  Cronatron Welding Systems Inc
  Aug 1996
- Mobile Crane Inspector
  Crane Institute of America, LLC
  Oct 2016