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Mark J. Ward

Mark J. Ward

Store Manager

Followers of Mark J. Ward180 followers
location of Mark J. WardPortland, New South Wales, Australia

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  • Timeline

  • About me

    Pastrycook - Owner Operator

  • Education

    • Inspired Education

      2015 -
      Cert IV Training and Assessment

      Activities and Societies: Currently completing course to enable team development to enable team to have qualifications in relevant fields

    • Australian Offroad Academy

      2013 - 2013
      SISODRV302A - Drive and recover a 4WD vehicle Outdoor Recreation Statement of Attainment

    • Beenleigh High

      1984 - 1984
      Year 11 Transition

    • McGregor state high

      1980 - 1984
      Year 10 Standard Education

    • Australian Institute of Management

      2011 - 2011
      Diploma of Business Business Administration and Management, General

  • Experience

    • Network Communications Hervey Bay

      Dec 1997 - Nov 2007
      Store Manager

      Applying many of the theories learnt through my Diploma, I drive sales through targets and team work. My team is my success, coaching them to deliver the best customer service experience is rewarding.

    • Bunnings Hervey Bay

      Jun 2008 - Mar 2012
      CSS Coordinator

      Leading a team of 120+ members in one depatment to deliver an excellent customer service experience. Rostering within budget restraints, meeting expected KPI's and reporting to senior management. Recruiting, involved with online selection, group interviews, two on one interview process, selection criteria and offer collation. Training delivery and accountability for current and new process'. Roll out and delivery of new POS and ordering system to all warehouse team members.Team appraisals, Progress reports, performance management and Team/personal development plans and presentations. Show less

    • Optus Pialba Place - Network Communications

      Mar 2012 - Jun 2016
      Business Sales/Store Manager

      Leading our small team, through coaching to deliver both store expectations and monthly sale targets. Setting sale benchmarks and driving success in delivering our KPI's. Leading our small team, through coaching to deliver both store expectations and monthly sale targets. Setting sale benchmarks and driving success in delivering our KPI's. Rostering and wage budget, implementation of development programs.Maintaining and keeping Social Media active. Online sales management.

    • Yes Optus Bathurst

      Jun 2016 - Jul 2020
      Store Manager

      Leading the store team, through coaching, to deliver both store expectations and monthly sale targets. Setting sale benchmarks and driving success in delivering our KPI's. Rostering and wage budget, implementation of development programs.Maintaining and keeping Social Media active. Online sales management.While raising the store culture to a positive, caring, team work environment.

    • Self Employed

      Jul 2020 - Feb 2022
      Semi Retired

    • MARLYN FOODS PTY LTD

      Feb 2022 - now
      Business Owner

  • Licenses & Certifications

    • BSB51107 - Diploma of Management

      Australian Institute of Management
      Sept 2010
      View certificate certificate

  • Volunteer Experience

    • Community Radio Announcer - Committee Member - President

      Issued by Rhema Fm Wide Bay on Oct 1996
      Rhema Fm Wide BayAssociated with Mark J. Ward

    • President

      Issued by Wide Bay Burnett 4x4 club on Nov 2004
      Wide Bay Burnett 4x4 clubAssociated with Mark J. Ward

    • President

      Issued by Lithgow Bears R.L.F.C on Nov 2019
      Lithgow Bears R.L.F.CAssociated with Mark J. Ward