Ricken Patel

Experience

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  CVS Health

  Mar 2010 - Aug 2010

  Logistics Management Intern

  • Improved time and accuracy of daily reporting for various departments by creating Excel macros to automate the processes.• Conducted time studies on order selectors to assess results of a major re-slotting project.• Managed a team of three to audit overall safety of pick locations, and to reorganize product to be safely selected and stocked.• Conducted root-cause analysis on overfilled totes and successfully identified two main causes.• Communicated daily with all levels of the organization. Show less

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  Institute of Industrial and Systems Engineers

  Aug 2010 - May 2011

  President, San Jose State University Chapter

  - Successfully reinstated chapter with SJSU and IIE - Awarded Gold Award by IIE, denoting chapter as active and successful- As Co-Chairman of Student Track at 2011 IIE Annual Conference: * Developed schedule for student activities and contacted professionals from various industries to speak * Consistently met deadlines as set by IIE Conference Director * Maintained relationships with professionals to ensure presenters' questions were attended to in a timely manner * Moderated a panel discussion consisting of three panelists Show less

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  Bayer

  Jun 2011 - Aug 2011

  Supply Chain Excellence Intern

  • Assisted with managing an initiative to implement Business Process Management at Supply Center Berkeley.• Evaluated BPM software for implementation and presentedrecommendations to local and global Vice Presidents.• Modeled supply chain business processes using ARIS and iGrafx.

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  Cisco

  Jan 2012 - Apr 2015

  The Cisco Sales Associates Program (CSAP) is an industry-leading career development program that is specifically designed to prepare top university graduates throughout North America, Europe and Asia to become our next generation of sales talent. We hire recent graduates with great interpersonal and communication skills who are driven to succeed in sales and provide them with the education and on-the-job experience to develop into successful Account Managers and Systems Engineers.During the first three months Associates expand their business acumen, sales skills and technical knowledge through a blend of instructor-led and self-paced training delivered virtually utilizing Cisco TelePresence, WebEx and video. For the remaining nine months of the program, Associates move into a sales or engineering role where they are provided the opportunity to gain on-the-job experience interacting with customers and job shadowing seasoned professionals. After successfully completing the program, Associates will move into a Virtual Account Manager or Virtual Systems Engineer role. Show less

  • Virtual Systems Engineer

    Jan 2013 - Apr 2015

  • Associate Systems Engineer

    Jan 2012 - Jan 2013
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  Cisco Meraki

  Apr 2015 - Apr 2017

  Account Executive
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  Cisco

  Apr 2017 - Aug 2020

  I lead a team of awesome Engagement Managers who help create impactful briefings for our account teams and customers visiting the John T. Chambers Customer Experience Center.

  • Manager, CXC Engagements

    Aug 2019 - Aug 2020

  • Presenter/Experience Engineer

    Apr 2017 - Aug 2020