Bekithemba Nkomo

Experience

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  Gijima Human Capital Management

  Feb 2016 - Dec 2016

  Information Technology Support Technician

  -Troubleshooting and diagnosing computer hardware and software issues, setting up computer networks and assisting employees and customers with IT-related problems.

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  LNP BRAND PRINTING SOLUTIONS

  Feb 2018 - Oct 2020

  System Administrator

  -Engineering of solutions for various project and operational needs.-Installing new / rebuilding existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.-Developing and maintaining installation and configuration procedures.-Contributing to and maintaining system standards.-Researching and recommending innovative, and where possible, automated approaches for system administration tasks. Identify approaches that leverage resources and provide economies of scale.-Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.-Performing regular security monitoring to identify any possible intrusions.-Supporting daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.-Performing regular file archival and purge as necessary.-Providing escalation support per request from various sources; investigate and troubleshoot issues.-Repairing and recovering from hardware or software failures. Coordinate and communicate with impacted parties.-Ensuring that devices, operating system and applications are up to date with the latest drivers,service packs build and security patches Show less

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  Momentum Metropolitan Holdings Limited

  Sept 2022 - May 2024

  -OneDrive Migration on-premises -cloud-On-Premises server clean ups-Providing first level contact and convey resolutions to customer issues and escalating unresolved queries to the next level of support.-Extensive diagnostic information gathering, troubleshooting, problem analysis and resolution.-Tracking, routing and redirecting problems to correct resources-Walking customers through problem solving process-Providing advice or training to users, by devising corrections (permanent or temporary) for faults.-Following up with customers, providing feedback and seeing problems through to resolution Show less

  • End User Support Engineer (External)

    Nov 2023 - May 2024

  • Digital Support Centre Engineer (External)

    May 2023 - Nov 2023

  • Information Technology Support Engineer (External)

    Sept 2022 - May 2023
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  TL Systems (Pty) Ltd

  Aug 2024 - now

  Co-Founder & Solutions Architect

  As the co-founder of TL Systems (Pty) Ltd, I bring over 8 years of experience in IT solutions architecture, cloud computing, cybersecurity, and technology consulting. At TL Systems, we are committed to delivering innovative technology solutions tailored to our clients' specific needs, ranging from IT support, access control systems, cloud services, and software installations to cutting-edge media player installations and biometric solutions.Throughout my career, I’ve been driven by a passion for solving complex technical challenges and helping businesses leverage technology to achieve operational excellence. I hold relevant certifications, which equip me to design and implement scalable, secure, and efficient solutions across various sectors.At TL Systems, I lead a talented team focused on innovation, client satisfaction, and building long-term relationships. Our work spans various industries, including retail, security, and healthcare, serving clients such as [KFC, Woolworths, Romans Pizza] with a focus on CCTV installations, digital signage ,access control, and custom IT infrastructure.Specialties:IT Consulting & SupportSolutions ArchitectureCybersecurityCloud Solutions (Azure, AWS)Biometric & Facial Recognition SystemsIT Project ManagementAccess ControlsCCTV surveillanceIf you're looking for a reliable technology partner to help your business thrive in the digital age, let's connect! Show less