Marcus Araujo

Experience

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  CPM Braxis Capgemini

  Apr 2005 - May 2006

  Testing Analyst
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  Dell

  May 2006 - Jan 2015

  Role: IT Project Manager (2013 – 2015);Activities: Worked as IT Project manager in global projects (US, Europe, Japan, India e Latin America).Main projects and achievements: 2013 – 2014: Managed projects related to Dell services applications. Supporting processes related to customer relationship management and its integration with other areas, mainly on automatic support for customer with special warranty.Achievements: Managed interlock projects related to customer support. Increased the relationship with this external area (automatic support), being responsible for centralizing and aligning all requests, where was possible to plan in a better manner all deliveries for interlock projects during fiscal year 2013. 2014 – 2015: Managed projects related to Dell services applications (customer relationship). Also managed a project for Dell Global Command Center in a scope of upgrading an application version, with challenges of acquiring new servers’ machines, aligning expectations with third party vendor for a visual application which monitors dispatches for customer plotted over Google maps. Managed Disaster Recovery (DR) projects reaching 20 class 1 applications being switched over to DR infrastructure and test execution being done at same time with more than 30 people engaged to the exercise. Show less Role: Sotware Test Lead (2006 – 2013); Activities: Worked as Test Lead in global projects (US, India). Used good practices of CMMI level 3 and Microsoft Solution Framework. Used Mercury Quality Center tool. Developed estimates, test strategies/plans, tracked team activities, managed testing environments, assessed test automation possibilities, alignment of interlock testing.Main projects and achievements: 2006 – 2008: Worked in projects related to logistics applications. Supporting order management and warranty services processes, decision on the best carrier and SLA to deliver customer order.Achievements: coordination of user acceptance testing with users (travel to US); planning and coordination of post-installation testing in production with users spread geographically in different locations (remote with US users); 2008 – 2013: Worked in projects related to finance area with Oracle Financials. Leaded Oracle patches projects, enhancements projects, integration with other applications, strategic. Projects were based on business processes improvements of accounts payables, projects costs, fixed assets and general ledger.Achievements: coordination of big project related to finance integration of a big services company acquired by Dell. Team has reached 17 people in the peak, being 5 months of test execution, more than 25k hours of testing activities, more than 100 change requests incorporated into the scope, almost 1k defects reported. Two travels to US were made to execute tests together with users in preliminary phases and during testing execution phase of the project. Show less

  • IT Project Manager

    Apr 2013 - Jan 2015

  • Sotware Test Lead

    May 2006 - Mar 2013
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  FUSION Consultoria

  Mar 2015 - Dec 2015

  Project Manager

  Activities: Worked as IT Project Manager in implementation/customization SAP projects. Used ASAP methodology. Elaborated schedules allocating resources and negotiating with customer all deliverables dates. Tracked the plan execution, risks and address issues. Reported status to customer. Managed change requests, estimating with the team and interfacing with sales team to budget the customer. Managed billing events to the customer depending on Project phases. Aligned Project closure resolving any pending item.Main projects and achievements: Managed multi projects of “SPED contábil e fiscal” (Brazil legal reports). Managed integration Project among SAP ECC and Ariba. Show less

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  DBServer

  Feb 2016 - Jan 2018

  Role: IT Project Manager (2016 - 2017); Activities: Worked managing agile projects for a governmental organisation. His main duties are plan resources to allocate to the projects accordingly, track the project to keep the speed and not deviate to achieve the sprint goals, monitor project progress based on sprint burn down and project burn up, support team to resolve any impediments, run ceremonies (sprint planning, review and retrospective), attend grooming and daily meetings, follow up on action plans originated on retrospectives, report status to the management team (internally and to the customer), people management (career, vacation plan, assessment, feedback). Main projects and achievements: Managed a project to deliver in a short period a mobile application to the market (one sprint to deliver a MVP and another one to deliver enhancements). Managed migration projects from COBOL to a more current technology. Show less

  • IT Test Manager

    Apr 2017 - Jan 2018

  • IT Project Manager

    Dec 2016 - Apr 2017

  • System Analyst

    Feb 2016 - Dec 2016
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  Dell Technologies

  Feb 2018 - Sept 2020

  Role: IT Portfolio Manager (2019 - 2020);Activities: Worked on Roadmap planning by coordinating the team to size demands (60+ requests, 60+ people required, ~8M USD dollars funded). Supported annual operational plan providing data to leadership to determine team capacity. Controlled financially (budget and spending) the organization (vendor management, staff augmentation, travels). Facilitated leader’s alignment and communication, organized staff meetings. Controlled compliance issues (resources capitalization, TFS work items, mandatory trainings). Managed budget/spending for team trainings. Maintained workforce data. Supported any kind fire of drill request.Main achievements: Implemented a mechanism to control and monitor financially the organization. Show less Role: IT Project Manager, Scrum Master, Release Coordinator, Release Train Engineer (RTE), Portfolio Manager (2018 - 2019);Activities: During this period of time, my area was starting a transformation by adopting agile methodologies, such as Scrum and nuances of SAFe. So, I worked as IT Project manager in global projects for Oracle Financials (EBS) customization and integration with external systems for some demands, while others were executed in Scrum, which I supported as Scrum Master using TFS to prioritize backlog and manage sprints. Also, worked as RTE, facilitating the aligning among features teams over Scrum of Scrums ceremony, where we could also share good practices, supported teams for better performance, manage conflicts. In a rotation manner, I played the role of release coordinator to orchestrate deployment to production.Part of my time, I played the role of Portfolio Manager, supporting the management team in terms of roadmap and capacity for the year. Main projects and achievements: Interlock projects, R&D projects, infrastructure modernization (cloud) projects. I have managed projects totalizing 10,000+ hours for HR and reaching 12 people at the peak. Fiscal Year 2020 roadmap sizing (60+ requests, 280,000+ hours and 13M+ dollars funded). Show less

  • IT Portfolio Lead

    Nov 2019 - Sept 2020

  • IT Project Manager

    Feb 2018 - Nov 2019
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  Dentsu World Services Brazil

  Oct 2020 - now

  IT Project Manager