Deep Enrich
Prasanth Asokan
Customer Support Engineer
259 followers
Dubai, United Arab Emirates
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About me
Service Center Lead
Education
St Raphel ITC ,Cochin
2005 - 2007Electronics Electronics
Experience
Rashi Peripherial Private Limited
Jun 2011 - Dec 2016Customer Support Engineer
Redington Middle East and Africa
Jan 2016 - May 2022Customer Support Engineer
MBUZZ
Dec 2021 - nowLeading Service Center Team, Integration Lead, Customer Escalation handling , Datacenter Fiber cabling supervisor, Asus and Supermicro server Assembly and support, Desktop Support, Onsite support for complex issues,
Service Center Lead
Dec 2021 - nowSenior Service Engineer
Dec 2021 - Jan 2025
Licenses & Certifications
Supermicro_Direct_Liquid_Cooling_Service_Specialist_SDLCSS_Certification
Supermicro
Generative AI - Technical AI Advisor Curriculum – Nvidia
NVIDIANov 2024- View certificate
NVIDIA AI Advisor - Technical Sales
NVIDIAJan 2025
Cisco Certified Network Associate Service Provider (CCNA SP)
CiscoFeb 2022Supermicro_GPU_Service_Specialist_SGSS_Certification_-HGX_H100_8-GPU_System
Supermicro
Certified Electronics Technician - Associate-Level
NCVTSupermicro_GPU_Service_Specialist_SGSS_Certification_-_HGX_A100_8-GPU_System
Supermicro
SYSTIMAX Installation & Maintenance
Systimax Solutions, Inc.
Languages
- enEnglish
- hiHindi
- taTamil
- maMalayalam
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