John Heaney

Experience

• 

  Bel-Ray

  Jan 2001 - Jan 2003

  Technical Support Specialist

  Provided technical support and light application recommendations for various greases and oils

• 

  Hanson Research Corporation

  Mar 2003 - Nov 2018

  As the Application Specialist for Teledyne, John was charged with evaluating the performance and quality of customer's products against specifications. He served as an expert panelist for USP testing of semi-solid dosages. He identified and resolved aberrant results. He led an initiative where he trained customers and international distributors in the use of diffusion and dissolution instruments as well as diffusion theory. He was chosen to attend seminars related to diffusion and dissolution testing which increased staff member’s awareness of various potential venues for product placement. Show less John conducted semi-solid product testing with vertical diffusion cells. He participated in classes in instrument software validation. His learnings allowed the company the opportunity to improve the initial launch of new products. His learning’s also helped to reduce software defects which were identified after the product was introduced to the marketplace. John trained the sales and service teams in the revisions to industry standards for USP, FDA, and ASTM. He also developed the company’s quality manuals and quality procedures by following industry protocol. Show less

  • Application Specialist

    Feb 2015 - Nov 2018

  • Validation Manager

    Apr 2008 - Apr 2015

  • HRCare Technician

    Apr 2003 - Apr 2008

  • Field Service Technician

    Mar 2003 - Apr 2008
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  PERMEGEAR, INC.

  Nov 2018 - Oct 2019

  Research and Technical Specialist

  In this role, John verifies the accuracy in the evaluation of pharmaceutical equipment and devices, e.g. transdermal equipment. John created experimental methods for testing transdermal products, utilizing PermeGear’s equipment to conduct the test. He facilitates the development, design, and testing of new products. He utilizes PermeGear’s equipment protocol to troubleshot aberrant results. He collaborates with the marketing team in the documentation and creation of diffusion testing training materials. John also designed tracking methods to help manage laboratory equipment and supplies. Show less

• 

  Quality Lab Accessories

  Oct 2019 - Oct 2021

  Quality Manager and Application Specialist

  As Quality Manager John resolved over 30 corrective actions with none re-opened for further investigation in his first year. He also managed 2 external audits with no major non-conformances and reduced minors found from 4 to 3 from the first to the second. He also facilitated better inter-department communications by setting up and overseeing monthly management meetings between all departments.As the Application Specialist he designed and executed validation plans for new QLA products or design changes, reviewed engineering drawings for potential issues that may slow or stop production, and informed relevant company staff of changes to USP, FDA guidance’s, or other regulatory changes which may impact products or customer issues.When required he also performed first piece and final inspections in the absence of Quality Inspector, was trained on programming and use of Mitutoyo CMM with single probe, and assisted service department with diffusion equipment maintenance and installationsJohn also used his past experience to serve as a key contributor to equipment section of USP <1724> for vertical diffusion cells, immersion cells, and flow through cells. Show less

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  PERMEGEAR, INC.

  Sept 2021 - now

  Technical Specialist

  In this role, John verifies the accuracy in the evaluation of pharmaceutical equipment and devices, e.g. transdermal equipment. He facilitates the development, design, and testing of new products. He utilizes PermeGear’s equipment protocol to troubleshot aberrant results. He collaborates with the marketing team in the documentation and creation of diffusion testing training materials. John also designed tracking methods to help manage laboratory equipment and supplies. He is also spearheading plans to improve service revenue and company visibility. Show less