Phani Chakradhar Mendu

Experience

• 

  World University Service of Canada (WUSC - EUMC)

  Dec 2016 - Aug 2018

  Campus Engagement coordinator

  Helped many refuge students who are transitioned to Canada, took care of their needs and supported/guided and helped them to achieve what they need. Setting them up with success was major part of the role and fund raising through various events was part of my job.

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  Canada Post / Postes Canada

  Jan 2018 - Aug 2018

  Industrial Engineer

  • Worked on optimizing the storage of processed mail volume to reduce the Material Handling of processed mails and improved the efficiency by 20% within given constraints • Analyzed, Observed, performed time studies and developed spreadsheets for fellow engineers through Value Stream mapping and make notes of areas lead to wastages.• Conducted Time studies on Manual sorting of mails to reduce the area, by improvising the SOP and consolidating the present work area.• Performed onsite inspections and ensured to work on day to day strategy related projects to meet the daily targets.• Conducted a capability study and monitored the control charts on monthly basis to identify the areas for improvement• Performed Root cause analysis and corrective action using DMAIC methodologies which includes FTA, Fishbone, FMEA.• Involved in active communication with various parties including Association of Postal Union of Canada (APOC), Management, Engineers and Canadian Union of Postal Workers (CUPW) to satisfy health and safety needs and negotiations to implement new methods. Show less

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  CO-OP TAXI Regina

  Feb 2019 - Dec 2019

  Supervisor

  • Maintained clean and well-organized behavior to avoid violations or unnecessary work delays due to hazards or inefficient layouts• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand• Handled customer complaints, resolved issues and adjusted policies to meet changing needs• Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual• Interviewed, hired and trained new employees for Tele -Operator position• Worked with management team to implement proper division of Responsibilities Show less

• 

  Amazon

  Jan 2020 - now

  • Optimized picking processes and implemented pack Multi-mix projects, resulting in a 15% overall improvement in operations and throughput.• Led a team of 80+ employees in outbound operations, providing mentoring, coaching, and motivation to maintain high levels of safety, quality, productivity, and associate engagement.• Collaborated with the Senior Operations Manager to develop performance goals and objectives, and assisted with shift and labor planning to meet customer expectations.• Successfully drove lean practices and process improvement initiatives, contributing to a successful holiday peak season.• Utilized PM tools such as Asana and Playbook to coordinate projects and develop plans, ensuring timely completion within budget.• Modified and built new SOPs to ensure smoother transitions for associates, improving their work experience. Show less • Collaborated with project management to improve processes and better utilize tools for project completion.• Implemented the Pick Pro Glove project, resulting in a 2% increase in labor efficiency and increased productivity.• Developed and executed a transport strategy for the supply pool of materials to buildings, resulting in $800,000 (CAD) savings across the Canadian network.• Planned and executed multiple shifts with the Sr. Operational manager, averaging 110% to plan and managing 5 departments with over 120 associates.• Prepared and implemented a quality assurance task, producing the highest success rate in the network of fulfillment centers and achieving 2nd place in North America.• Trained 3 Level 3 AA's to become Level 4 managers and counseled employees to develop a high-performing team.• Developed a staffing plan with rotational shifts resulting in 20% increase in productivity and associate satisfaction over their job, creating a positive work environment.• Promoted 3 Tier 1 associates to Tier 3.• Maintained and enforced a safe and clean working environment at all times, especially during the Covid-19 pandemic.• Coordinated and developed new production equipment designs in collaboration with facilities staff.• Implemented root cause and corrective actions to remove production and safety constraints, resulting in improved performance and quality. Show less

  • Operations Manager III

    Sept 2024 - now

  • Operations Manager II

    Jun 2022 - Sept 2024

  • Operations Manager I

    Jan 2020 - May 2022