Angela Holmes

Experience

• 

  Woodridge Apartments

  Apr 1994 - Nov 1994

  Property Manager

  Maintained a one-person office until maintenance was hired. Interviewed, hired, supervised, and evaluated all on site staff in order to achieve operational goals of property. Accurately and timely completed daily, weekly and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix. Mediated resident relations issues, promoted a sense of community where residents felt valued and appreciated, and developed and implemented strategies for resident retention. As a result, we achieved the resident turnover goals for the property. Prepared all new applications, renewals, recertification's, rent increases, late notices, evictions, served paperwork and attended court hearings. Maintained all accounts receivable including collecting rent, posting rent, balancing accurate rent records and handling all banking transactions. Managed and searched large amounts of data. Assisted residents in developing skills in proper housekeeping, self-sufficiency and independent living. Conducted all transitional and preventive maintenance inspections. Reduced and eliminated maintenance costs by performing all transitional and preventive maintenance repairs, in addition to ordering and picking up supplies. Processed and handled all service requests. Researched, uncovered, and investigated fraudulent residents resulting in evictions. ***HIGHLIGHT***Turned failing foreclosure complex around into a profitable establishment in only a few months. Show less

• 

  Family History

  Jan 1995 - now

  Genealogist

  Researched and authored 10 Family History Books. Traveled to several states conducting interviews to establish a descendant of some ancestors going back ten generations.

• 

  Center for Employment Training

  Jan 2014 - Jan 2014

  Front Desk Receptionist

  Answered multiline phone. Greeted, assisted, directed students visitors, and the public. Input information into CRM and Outlook. Assisted students in obtaining food and clothing.

• 

  Volunteers of America Chesapeake & Carolinas

  Aug 2021 - now

  Diversion Specialist Case Manager