Lily Loo

Experience

• 

  Pico Art International

  Nov 1990 - Jan 1992

  Accounts Assistant

  Responsibilities• Conducted internal accounting transactions and monitored accounts receivables,• Supported inter-division transactions

• 

  Cho Yang

  Jan 1992 - Jan 1994

  Accounts Assistant

  Responsibilities• Managed agent accounts using DacEasy,• Performed international and regional accounting functions,• Gained experience on EDI transmissions for overseas communications.

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  Accord Shipping

  Jan 1994 - Jan 1997

  Accounts Executive

  Responsibilities• Managed Asian subsidiary accounts,• Consolidated subsidiary accounts from home currency to local currency,• Reconciled overseas agent accounts,• Performed functions using Accpac.

• 

  NatSteel Engineering

  Jan 1997 - Feb 2000

  Accounts Executive

  Responsibilities• Managed GL-related functions,• Provided periodic reports to management,• Supervised staff performing AP and AR functions,• Coordinated inventory control, job costing, monthly account closing, and financial report scheduling,• Established and implemented new Accpac job costing, inventory, and purchase order modules,• Performed GST reporting.

• 

  PlaNET Technology (subsidary of Dimension Data

  Mar 2000 - Feb 2003

  Finance and Administrative Manager

  Responsibilities• Oversaw finance, accounting, taxation, payroll, and human resources functions,• Monitored treasury, financial position, and annual financial planning and budgeting activities,• Supported job-costing tasks, thereby identifying profitability of individual projects,• Interviewed and recruited new employees,• Created and implemented company policies,• Managed company resource allocations,• Managed a new subsidiary set up in Malaysia.

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  Dimension Data

  Mar 2003 - Jan 2009

  Responsibilities• Managed multiple projects concurrently to achieve standard operating environment and streamlining of the accounting functions down to 13 countries,• Automated sales bonus calculation, with a focus in adhering to the sales bonus plan• Implemented process to prevent overpayment of sales bonus,• Project managed Sales Order approval systems with the Quotation + ERP system to help countries achieve higher productivity, efficiency and control,• Was key contributor in other group best practice and productivity projects,• Provided financial advice to business unit leaders.• Assisted to oversee ASEAN financials and ensure figures are met on monthly and quarterly basisAchievements Successfully rolled out a web-based Sales Bonus portal [live Q2 07] Successfully rolled out a fully automated system from quotation to internal approval to SAP sales order creation [live Q2 07] Show less Responsibilities• Oversaw accounts receivables in 13 countries,• Ensured coverage for foreseeable debts,• Helped countries improve cash collections,• Managed the overall group cash position,• Created (from scratch) and rolled out the group-wide credit policy; so as to identify total accounts receivable position, and lower DSO (days sales outstanding),• Worked with country Finance Managers to drive the collection of debts,• Prepared quarterly board meetings write-up for accounts receivables and group cash position.Achievements Successfully rescued a bad financial infrastructure issue in Shanghai office. When I left, the financial infrastructure and policy was set up and implemented, Successfully implemented measures that improved the group DSO by 50% from 111 days to 67 days, Successfully increased the group cash position from US$63M to US$128M within 2 years. Show less

  • Finance Manager

    Jul 2008 - Jan 2009

  • Finance Manager

    Jul 2005 - Jul 2008

  • Credit Manager

    Mar 2003 - Jun 2005
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  Mediacorp Pte Ltd

  Feb 2009 - Apr 2012

  Asst Vice President

  Responsibilities• Manage SAP projects implementations within the projected timeline,• Project manage major system implementation of Media Advertising Management in SAP for the entire sales operation,• Handle the entire Accounts Receivable management from credit management, billing and receipt to debt collection follow up,• Manage a staff strength of 20,• Involve in implementing the credit management for the group in SAP,• Involve in ensuring correct assessment of client’s credit worthiness.Achievements Successfully implemented Media Sales & Distribution for 1 business unit handling magazine in Jan 2010 Managed to reduce DSO to 52 days Successfully reduce Accounts Receivables more than 120days by 50% year or year Show less

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  JurongHealth Campus

  May 2012 - Jun 2017

  Deputy Director, Business Office

  Responsibilities• Manage the medical equipment budget of over S$180 million for the new hospital,• Ensure that all medical equipment procured are within budget and to maximize savings,• Manage one consolidated SAP billing project where it is the first in all public hospitals to have one bill per patient per day.• Manage implementation of new financial counselling system in SAP,• Manage implementation of all Ministry Of Health initiatives projects, Specialist Outpatient Clinic – Means Test project, Proactive Financial Assistance project, Drug subsidy project, Flexi- claim project and Outpatient scan medisave project• Manage a team of 25 headcount • Overall responsible for 4 entities namely Ng Teng Fong General Hospital, Jurong Community Hospital, Jurong Medical Centre and Lakeside Family Medicine Clinic patient related billing,• Manage in-flight patient financial,• Ensure collection effort is maximized so that can achieve maximizing cash for the cluster• Ensure minimum patient’s complaint.Achievements- Successfully created a simplified procurement policy for the one-off mega procurement of medical equipment for the opening of the 2 new hospital (acute and community),- Able to successfully procure all medical equipment within budget and had a saving of more than 20% of the original budget,- Successfully implemented the first ever one bill system for public healthcare industry- No major hiccups for all MOH initiatives’ project - Manage to build a financial advisor team from scratch to do in-flight deposit monitoring and in-flight financial counselling Show less

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  National University Health System

  Jun 2017 - Jul 2021

  I am currently handling the IT PMO managing and overseeing all IT workplans. My team monitor the status of all the workplans and are also involved in the yearly IT budgeting process. We managed the entire NUHS cluster IT budget and track utilisation of IT spends. I also handle 2 National projects PMO at the cluster level namely Billing Transformation and National Harmonized Integrated Pharmacy Solution. To lead and motivate a team of professional to ensure optimization of finance system.To lead in all finance systems implementationInvolve in national project implementation I am involved in most national system implementation that involves finance. I am also involved in NUHS own initiatives for process improvement and digitalization workforce. I can be considered the bridge between finance and IT. My role is to ensure all new systems can meet finance users requirement Managed a newly cost centre created with the intent to harmonized and standardize processes as well as project managed all national projects that are to be implemented within NUHS cluster.

  • Director

    Jan 2020 - Jul 2021

  • Director

    Jun 2017 - Jul 2021

  • Deputy Director

    Apr 2018 - Jan 2020

  • Deputy Director, Academic Informatics Office

    Jun 2017 - Jan 2020
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  Synapxe

  Jul 2021 - now

  Currently running a nationwide patient billing implementation project. This project was built almost from scratch as our healthcare pricing are unique to others. It is a very complicated project to handle as it replaces 9 existing patient billing system to one common. There are huge effort on harmonization and getting users out of their comfort zone and comfort system where they have been using for decades. Programme Director managing a national project implementation across 3 healthcare cluster. It is a multi-million dollar project across multiple years.

  • Director

    Jul 2021 - now

  • Director

    Jul 2021 - now