Gizem Polat

Experience

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  Publix Super Markets

  Jun 2014 - Sept 2014

  Grocery Clerk

  I went there as a J-1 Student with Work and Travel Programme which allow young students to work in the USA during their summer holiday.

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  Marmara Üniversitesi

  Sept 2015 - Feb 2016

  International Office Incoming Students Team Member

  Worked there as a helping student for Erasmus exchange students coming from all over the Europe.

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  Deutsche Bank

  Jun 2016 - Sept 2016

  Custody Operations and Securities Intern

  *Understood the company's strategy, values, and culture. *Entered the matching bonds and trades data. *Created new investment accounts in DB's software platform.

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  Ipsos

  Nov 2016 - May 2017

  FMCG Marketing Intern

  -Established and maintained effective communication and working relationships with coworkers, management team and other key stakeholders to promote a positive work environment-Actively assisted insight partners for their projects with FMCG companies carrying out sales processes and duties-Created Powerpoint presentations, attended meetings, and participated in presentations collaboratively with others-Responsible for visualizing the data given from the analysis department to create informative PowerPoint presentations to display to the team-Performed web research on potential customers and projects on behalf of the company to create possible strategies contributing to given sales targets Show less

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  Eti

  Sept 2017 - Feb 2018

  Chain Stores Sales Intern

  -Attended multiple meetings to expand self-knowledge regarding the industry and improved the ability to quickly identify and prioritize issues while creating solutions and meeting deadlines -Created monthly and yearly sales reports applied in management meetings that encouraged company strategies for future improvements-Responsible for creating sales reports that assisted customer manager’s to make decisions and strategies-Supported any administrative tasks for the general manager in absence of the Executive Administrative Assistant following all necessary protocols -Updated all necessary sales documents accordingly and maintaining the confidentiality of the company Show less

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  GfK - An NIQ Company

  Oct 2018 - Jan 2020

  Jr. Analyst - Statistics and Modeling

  -Maintained the functionality of consumer electronics, IT telecom, and building material sectors documenting weekly reports to reflect data quality assurance-Monitored monthly and weekly data from all shops of clients utilizing an application to reveal applied advanced statistics prior to showcasing it to clients-Held universal and sample counts for all shops for each client and improved the estimating quality of data-Worked in partnership with Census Studies which was a universal count for all shops of related sectors sharing required information-Prepared universal numbers for each sector at the end of the study and conducted updates when needed estimating the quality of data which improved 20% compared to the last census Show less

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  NPower Canada

  Feb 2021 - May 2021

  Junior Security and QA Analyst Trainee

  -Install and configure systems to secure applications, network and devices-Assess and monitor the security posture of a network, host and applications using different tools and techniques-Describe technologies and procedures used to protect confidentiality, ensure integrity and provide high availability-Perform threat analysis and respond with appropriate mitigation techniques-Operate with awareness of applicable policies, laws and regulations-Apply varying OSs, web and mobile penetration testing techniques-Describe the tactics, techniques and procedures used by cyber criminals-Steps to respond to cyber incidents or business disaster-Learn how to lay the foundations for successful Agile projects using methodologies and tools such as Scrum, Kanban, and Gantt Charts-Develop a complete understanding of the Agile project management lifecycle, key techniques and deliverables Show less

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  Ecobee

  Sept 2021 - Oct 2022

  Technical Support Specialist

  Provide expert support and guidance to customers experiencing technical issues with ecobee smart thermostats and sensors. Handle customer inquiries through various channels such as phone, email, or chat, maintaining clear and professional communication. Diagnose and resolve technical problems, ensuring effective troubleshootingprocesses. Maintain up-to-date knowledge of ecobee products and related technologies toprovide accurate and helpful advice. Ensure high levels of customer satisfaction through effective problem-solvingand efficient service. Show less