Jeff Hebert

Experience

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  University of New Orleans

  Jan 2001 - Apr 2009

  Provided network and desktop support for Windows 2003 server environment for three campuses. Monitored site network for problems or irregular activity and applied solutions to aid those problems. Setup and configured systems for IT training provided by the Computer Technology Training Center and contracted clients. Managed all software updates, patches, and virus protect software for all three campuses and applied fixes when needed. • Provided guidance in the purchasing and planning of network and computer equipment for the Downtown Center and the Computer Technology Training Center. • Utilized Symantec Ghost to deploy software to a wide range of systems in a rapid time frame.• Setup and managed a redundant backup system to insure data protection and integrity. Show less

  • Technical Instructor

    Aug 2001 - Apr 2009

  • Operations Manager Computer Technology Training Center

    Jan 2001 - Jan 2009
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  Taylor, Wellons, Politz & Duhe, APLC

  Aug 2009 - Nov 2017

  Information Technology Manager

  Configure, manage, and maintain the server and desktop infrastructure for the firm’s three offices. Consult with the firm on key strategies regarding technology and operation. Managed and guided junior level administrators on various tasks. Projects Completed:• Planned and implemented MPLS network across three office locations.• Implemented and designed a paperless office system using document scanners, document management software, ocr software and designed specialized workflows for office use. • Setup a IaaS solution that would allow for business continuity during an emergency situation. • Designed, managed, and maintained a multi-office private Cloud document management system running Worldox GX3 enterprise.• Migrated an existing windows 2003 Exchange server environment into Office 365 exchange online Show less

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  United Way of Southeast Louisiana

  Feb 2018 - now

  Information Systems Manager