Taylor Novello

Taylor Novello

Customer Services

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location of Taylor NovelloNew York City Metropolitan Area

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  • Timeline

  • About me

    Select Business Manager at Lamb Insurance Services

  • Education

    • Union County Vocational Technical School Academy for Performing Arts

      2008 - 2011
      High School Dance

      Activities and Societies: National Honor Society, National Honor Society of Dance Arts, National Society for High School Scholars, National Society of Collegiate Scholars, Scotch Plains- Fanwood High School Repertory Theatre, Las Cantadoras (Women's Choir), Select Choir Repertory Theatre show and roles included Guys and Dolls as a Hot Box girl with a feature role as a Havana Dancer, Curtains, and Hairspray as a Corny Collins Show dancer. People to People Ambassador Program to Italy, Greece, and France.

    • University of South Florida

      2012 - 2015
      Bachelor’s Degree Psychology; Minor in Sociology

      Activities and Societies: Sundolls (Dance Team)

    • Kean University

      2011 - 2012
      Dance

      Full-time Kean University student as a senior in high school through the UCVTS Academy for Performing Arts.

  • Experience

    • Starlight Cleaners

      May 2008 - Aug 2014
      Customer Services

      Develop positive customer relationshipsResolve any conflicts that may arise in the operation of the businessWork efficiently and shift priorities as needed Operate computer system to accurately track orders and maintain financial aspects of the business

    • University of South Florida

      Sept 2012 - May 2015
      Student

      Participated on the dance team as a USF Sundoll for two years, participate in various service days including Gandhi Day of Service, Dance Marathon, and Stampede of Service. Graduated cum laude with a bachelors in psychology and minor in sociology.

    • On Your Toes

      Oct 2014 - Jun 2015
      Retail Sales

      Welcome and interact with customers with professionalism and poise Multitask effectively in a busy environment by scheduling appointments, assisting multiple clientele in person and via telephone, and coordinating seamlessly with other staff members Document and price inventory with precise attention to detailMaintain careful organization of merchandise and store

    • Pro Tapes and Specialities

      Nov 2015 - Feb 2016
      Human Resource Intern

      Maintain and organize employee recordsUtilize confidential employee information to create and update salary reports, merged documents, and spreadsheetsProvide administrative support to HR manager including distributing mail, printing/copying documents, collecting employee documents and inputting data

    • True & Associates

      Feb 2016 - Dec 2020

      Manage client book of business for annual renewals and daily servicing Build and maintain strong relationships with clients and carrier representatives Provide marketing, tracking, and research information and maintain accurate files in Account Management System. Discover prospects for new business through leads, networking, and databases Meet with clients and carrier representatives to yield best fits for both partiesCreate and assemble grids and proposals that aid in best-fit client-carrier selectionMentor and train new employees on company procedures and AMS (EPIC)

      • Small Commercial Account Manager

        Jun 2020 - Dec 2020
      • Commercial Lines Assistant

        Feb 2016 - Jun 2020
    • Lamb Insurance Services

      Jan 2021 - now
      Select Business Manager

      Enforce strong, trusting client relationshipsProactively manage select book of business renewals and daily servicing needsAnalyze coverage for remarketing needs and account rounding opportunities

  • Licenses & Certifications

    • Producer for Property & Casualty Insurance

      Department of Banking and Insurance
      Aug 2016
    • Group Fitness Instructor (GEI)

      Athletics and Fitness Association of America - AFAA
      Oct 2018
    • Certified Insurance Service Representative, CISR

      The National Alliance for Insurance Education and Research
      Mar 2019
    • Online Adult, Child, Infant Cpr / Aed Training

      American Heart Association
      Sept 2020
  • Volunteer Experience

    • Stampede of Service

      Issued by University of South Florida on Jan 2013
      University of South FloridaAssociated with Taylor Novello
    • Gandhi Day of Service

      Issued by University of South Florida on Oct 2013
      University of South FloridaAssociated with Taylor Novello
    • Botanic Gardens

      Issued by People to People Ambassador Programs on Jul 2011
      People to People Ambassador ProgramsAssociated with Taylor Novello
    • L'Istituto Beato Ludovico Da Casoria

      Issued by People to People Ambassador Programs on Jul 2011
      People to People Ambassador ProgramsAssociated with Taylor Novello
    • Hillside FoodBank

      Issued by People to People Ambassador Programs on May 2011
      People to People Ambassador ProgramsAssociated with Taylor Novello
    • CCD Teacher (2nd grade)

      Issued by St. Bartholomew's Church on Sept 2015
      St. Bartholomew's ChurchAssociated with Taylor Novello
    • Participant

      Issued by Relay for Life on Jan 2009
      Relay for LifeAssociated with Taylor Novello