Juliet Hamilton

Experience

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  CommerceHub

  Oct 2005 - Mar 2009

  Software QA Engineer

  • Engaged in the complete QA life cycle, focusing on functional end-to-end workflow testing.• Established a comprehensive QA testing environment, encompassing back-end database, batchapplication, and front-end web applications.• Conducted risk analysis, contributing to the early identification of issues and achieving a 15% reduction in the defect rate.• Developed QA procedures and processes, emphasizing functional areas such as regression and automation.• Contributed to high-level test planning and test case development, ensuring comprehensive coverage aligned with project requirements.• Proficiently wrote and executed complex queries using SQL for data analysis. Show less

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  UserTesting

  Feb 2009 - Jan 2019

  User Tester

  • Conducted comprehensive user testing sessions, providing valuable insights for UX and design decisions.• Achieved a 5/5 star rating based on client feedback. • Maintained a keen attention to detail during testing, identifying subtle issues and discrepancies.• Offered detailed analysis through verbal and written communication• Demonstrated strong ability to work independently while contributing effectively to client goals.

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  Community Food Share

  Feb 2019 - Jan 2022

  Community Support Representative

  • Provided assistance, information, and support to customers, ensuring their satisfaction and addressing their needs for food security.• Communicated with vulnerable populations including individuals experiencing homelessness.• Established process improvement strategies to decrease check in time.

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  Bulb Digital Portfolios

  Feb 2022 - Oct 2022

  Software QA Engineer

  • Developed and executed high-level test plans, contributing to the identification and resolution of critical issues in functional end-to-end workflow testing.• Managed the enhancement and upkeep of a forward-thinking test automation framework utilizing JavaScript/Selenium, tailored specifically for testing within an Angular development environment.• Identified and resolved issues while upkeeping a modular testing automation system, utilizing JavaScript's import/export modules.• Worked alongside developers to devise and execute process enhancements, introducing Continuous Integration and Continuous Deployment strategies via Jenkins.• Communicated quality reporting and metrics of test execution results, including visibility dashboards presented to the Executive team.• Streamlined manual test cases, leading to a 25% reduction in overall regression testing time.• Actively participated in key ceremonies including daily stand-ups, weekly backlog grooming, sprint planning, sprint review, and sprint retrospective meetings. Show less

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  University of Denver

  Jun 2023 - Nov 2023

  Data Analytics Student

  PROJECTS:• ETL PipelineImplemented an ETL pipeline to build a campaign crowdfunding database from Excel files.Tools: PostgreSQL, Jupyter, PGAdmin, Python list comprehension, regex, Entity Relationship Diagram• Data Engineering SQLAlchemyClimate analysis using CRUD operations and SQLAlchemy ORM. Includes a Flask API climate app including landing page, static API routes, dynamic API routes.• Netflix User EDAComprehensive analysis of Netflix’s user trends, offering key insights to enhance revenue.Tools: Jupyter Notebook, Python, Pandas, Matplotlib, Numpy, Scipy Show less