Mark Henry

Mark Henry

STG1(SW)

Followers of Mark Henry3000 followers
location of Mark HenryConcord, North Carolina, United States

Connect with Mark Henry to Send Message

Connect

Connect with Mark Henry to Send Message

Connect
  • Timeline

  • About me

    Executive Leader | Driving Scalable Professional Services & Revenue Growth | P&L Ownership | Operational Excellence & Customer Success

  • Education

    • Montgomery Community College

      2004 - 2005
      Gunsmithing
    • ECPI University

      1994 - 1996
      AAS Computer and Information Science
  • Experience

    • US Navy

      Jun 1986 - Oct 1996
      STG1(SW)

      Fleet Training Center, Norfolk 1992 - 1996USS Antrim FFG-20 1989-1992USS Haylor DD-997 1986-1989

    • Handshaw & Associates

      Jan 1997 - Jan 1999
      Senior Production Specialist
    • Rampant Lion Interactive

      Jan 1999 - Jan 2003
      President
    • Mark Henry Enterprises, Inc

      Jun 2003 - Aug 2008
      Senior Consultant

      Mark Henry Enterprises specializes in the design and development of eLearning and mLearning programs. Our design philosophy focuses on getting the user to "practice now." By utilizing advanced gaming theory and interactive simulations our programs create high levels of retention, strongly motivated learners, and exceptional ROI levels.

    • The Good Fisher

      May 2008 - Dec 2008
      Executive Director

      The Good Fisher helps low income people develop the skills and abilities necessary to become financially self-sufficient. We offer free training programs, seminars, workshop and office space, and a craft co-op for people in the River Valley area of Maine. Visit our website at www.goodfisher.org for more information.

    • Creative Digital Imaging, Inc

      Aug 2008 - Aug 2014
      Channel Manager

      Creative Digital Imaging (CDI) is a leading provider of digital print to mail and print to web services. Located in Bangor, ME our facility processes over 1.4m pieces of mail every month servicing 11 of the US' top 17 hospitals.

    • Creative IT Solutions, LLC

      Apr 2009 - Nov 2016
      Manager / Owner

      From your company network to custom software solutions, print servers to off-site backups, every business relies on computer technology to help them deliver their products and services to market. Creative IT Solutions specializes in managing that technology investment so that you can focus on managing your business.

    • Creative Mobile, LLC

      May 2011 - Nov 2012
      Market Leader - Education, Gaming, and Conferences

      Creative Mobile is a communication solutions provider specializing in smartphone and tablet application solutions for healthcare, energy, education, hospitality and utilities industries. As the Market Leader for Education, Gaming, and Conference verticals my role is to identify and understand the specific pain points and needs of each market and deliver quality, affordable mobile solutions.

    • Opmantek

      Sept 2014 - Mar 2022
      Senior System Engineer

      Opmantek's solutions help you manage your entire infrastructure from routers, switches, firewalls, servers, IP Telephony and more - any vendor, any device through a unique device modeling system. Massively scalable, from a single device to 200,000 all with an easy to operate, single window solution.As the Senior Systems Engineer for the North American office my role is to help identify client pain points, develop and implement solutions, provide both onsite training and remote support, develop presales collateral and support our extensive sales channel. Show less

    • LogicMonitor

      Mar 2022 - now

      As the Director of Professional Services I bring over 15 years of expertise to the helm, guiding diverse teams of engineers, architects, and technical trainers across the globe. My role is pivotal in shaping and executing strategic initiatives, ensuring operational excellence, and delivering innovative solutions that transcend client expectations. I am dedicated to fostering a collaborative work environment, driving high-performance standards, and strategically leveraging offshore resources to maximize efficiency and effectiveness. Navigating the complexities of the professional services landscape, my goal is to achieve transformative outcomes for each client, all while promoting seamless global collaboration and tapping into the strengths of offshore resources. Show less LogicMonitor®’s SaaS-based unified observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. For more information, visit www.logicmonitor.com. Show less

      • Director of Professional Services

        Jan 2024 - now
      • Sr. Manager, Engineering Services

        Jul 2022 - Jan 2024
      • Sr. Manager, Solutions Architecture

        Mar 2022 - Jul 2022
  • Licenses & Certifications