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Aaron Gardener

Aaron Gardener

Followers of Aaron Gardener846 followers
location of Aaron GardenerEastleigh, England, United Kingdom

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  • Timeline

  • About me

    Service Assurance Manager at Babcock International Group

  • Education

    • Wyvern School

      1992 - 1997

    • Wyvern Technology College

      1992 - 1997

      Activities and Societies: Rugby

  • Experience

    • Kingfisher plc

      Oct 2001 - Sept 2013

      I manage IT related problems through to resolution I acted as a gatekeeper to protect the Production network when changes needed to be made within the environment, Upgrades, Migrations, Projects, etc I kept the network secure from virus threats and other possible attacks to the production and non production systems whilst adhearing to privacy and protection laws.

      • Problem Manager

        Apr 2010 - Sept 2013

      • Change Manager

        Jun 2005 - Apr 2010

      • Systems Security Analyst

        Oct 2001 - Jun 2005

    • Symantec Cloud Services

      Dec 2013 - Dec 2015
      Problem Manager

      ITIL Qualified Problem Manager, Security Cleared to SC Level

    • Lockheed Martin

      Jun 2016 - Jun 2018
      Incident Manager

      Major Incident ManagementContinual Service ImprovementData Quality ControlData AnalysisService Management Change ApprovalMonthly Performance Reporting

    • Babcock International Group

      Jun 2018 - now

      • Service Assurance Manager

        Oct 2022 - now

      • Senior Major Incident and Problem Manager

        Jun 2018 - Oct 2022

  • Licenses & Certifications

    • ITIL V2 Practioner ITIL V3 Foundation

      Pink Elephant
      Apr 2007