Dr. Maria-Cristina Spiak

Dr. Maria-Cristina Spiak

Senior Systems Engineer

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location of Dr. Maria-Cristina SpiakSan Antonio, Texas, United States

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  • Timeline

  • About me

    Bilingual Senior Leader Specializing in Quality Culture, Operational Excellence, Supply Chain and Business Transformation

  • Education

    • The National Graduate School of Quality Management

      2010 - 2012
      Doctor of Business Administration (D.B.A.) Quality Systems Management

      Quality Culture Maturity Model: Theoretical DevelopmentSpiak, Maria-Cristina. The National Graduate School of Quality Management ProQuest Dissertations Publishing, 2012. 13853911. https://www.proquest.com/dissertations-theses/quality-culture-maturity-model-theoretical/docview/2189108243/se-2

    • Leadership Tomorrow

      2010 - 2011
      Leadership Leadership Certificate
    • Executive Development Institute

      2009 - 2009
      Leadership Discovery
    • National Graduate School

      2003 - 2004
      MS Quality Systems management
    • Universidad Tecnológica de Panamá

      1990 - 1997
      BS Computer Systems engineering
  • Experience

    • Adesys

      Jan 1998 - Jan 1999
      Senior Systems Engineer

      -Develop a data system for the Operations department of the National Lottery (requirements,design, construction, testing, training, deployment) using an ORACLE database over a UNIXand Windows NT platform

    • Brooke Army Medical Center

      Jan 2000 - Jan 2001
      Data Analyst

      Perform managerial analysis using database management, statistical analysis and managementre-engineering analysis to support the hospital with tactical and strategic decisions

    • CHOCTAW MANAGEMENT-SERVICES ENTERPRISE

      Jan 2001 - Jul 2004
      Project Manager/Senior Software Quality Engineer

      -Perform data analysis and create processes that improved data quality-Supervise and perform testing activities-Coordinate, monitor and perform pre-test activities, such as requirements definition and traceability matrix activities, test plan, test procedures, test scenarios, data collection, and test results analysis-Create Quality Assurance Standards and Procedures, and process flow diagrams-Perform Oracle Database Administrator activities including the design and development of prototypesoftware (Oracle Designer, Procedural Language/Structured Query Language packages, Oracle forms and Oracle reports) Show less

    • HEB

      Sept 2003 - Jun 2004
      Team Lead - Process Improvement project

      -Reduce waste and increase efficiency in a milk processing plant which saved more than$1.7 million-Assess and analyze processes using quality tools/techniques: Lean, Six Sigma, Value StreamMapping, affinity diagrams, control charts, cause-and-effect diagram (Ishikawa, fishbone), processflow chart, among others.- Identify process improvement opportunities, recommend and implement solutions

    • Boeing

      Nov 2004 - now

      • Performance Improvement/Lean Transformation, Peer Review, Quality Assurance, and Regulatory Compliance.• Establish approach to BGS process management and risk management• Establish BGS process management Governance structure• Lead Corrective Action, root cause analysis and process improvement activities • Standardize the Sustain the Gains process, collection of best practices• Research and implement innovative best practices• Align BGS Process Management with QMS & Internal Audit Show less • Manage employees and First Level Leaders managers (Quality Core, Internal Audit, Non-Destructive Test & Receiving & Insp)• Develop and improve policies, procedures and develop organizational and technical strategies. • Acquire and manage resources and lead process improvements • Develop and maintains relationships and partnerships with customers, stakeholders, peers, partners, suppliers and direct reports • Responsible and accountable for Quality program management and leadership including resourcing and staffing, program quality performance, quality oversight, product acceptance and verification, quality metrics, Site corrective action board, customer relations, and timely response to customer and internal corrective action requests. Show less • Conducts oversight and management of supplier/subcontractor in development of large-scale products and services • Lead planning and execution of the Production Review Assessment (PRA) for a tooling and automation supplier• Conduct or verify the completion of Root Cause Correction Action (RCCA) for supplier performance issues • Leads the identification and managing of risk, issues and opportunities (i.e. APQP) to minimize impact of cost, schedule and quality• Establishes operating plan and monitor performance of over 200 projects each up to $200M in value• Ensure customer focus by understanding customer needs and expectations and monitoring and evaluating customer concerns, issues and satisfaction • Communicates progress of supplier and organization key performance plans risks, issues and opportunities to stakeholders• Collaborate with senior leadership to develop, negotiate and reach agreement for a supplier partnership results in strategic cost saving and technology development• Leverage Supply Chain Architecture to drive cost, quality and delivery improvements through • Collaboration and partner with business leaders in the development and execution of integrated solutions for complex and strategic supply chain issues• Develop and deploy an effective communication plan, aligning key stakeholders across the Boeing team, and suppliers / partners • For large-scale, high impact project plans, verify and ensure business and customer requirements are addressed, appropriate RAA alignment and evaluate feasibility • Collaborate and engage in supporting 2nd Century Enterprise Systems (2CES) initiatives Show less • Work closely with supporting organizations, Supplier Quality and supplier customers to improve supplier performance and contractual compliance. • Lead the promotion of Quality Culture (Quality Commitment) at the organization and the supplier. • Identify and implements supplier affordability/Lean opportunities. • Develop and maintain relationships and partnerships with customers, stakeholders, and suppliers. • Develop LEAN and 5S plan for the organization• Continual emphasis on safety in the organization and with suppliers. Show less Process owner for Shared Services Group (SSG) Supplier Managements quality assurance process. Leads and oversees the development and deployment of process management plans and activities. Establishes strategy for new processes and tools related to the design, planning and deployment of SSGSM projects/programs. Responsible for the following supplier quality assurance processes: deployment of quality requirements into SSG contracts, validation of supplier quality processes. Communicates supplier and organization performance plans risks, issues and opportunities to stakeholders. Show less -Provide leadership and direction to 7 groups that support 737 airplane production.Engineering Change Management (2010- present), Process Monitoring (2007-present),Software Control Library (2008-present), Software Quality(2008-present), Computer-AidedDesign and Computer-Aided Manufacturing (CAD/CAM) (2008-2010) and CAMs Lab(2008-2010) and Quality Planning (2007-2008).-Temporary manager as needed for Material Review Segregation Area, Tooling andQuality Engineering-Temporary Quality Manager in Final Assembly for flow days 7 & 8- Lead the hiring process for 3 Quality Planners and 1 Quality Engineer- Plan and implement all-employees’ meetings for the organization- Promote safety, diversity awareness, people development and employee engagement- Manage an ITAR-compliant Quality plan for the Derivative Airplane program- Lead Root Cause Analysis and Corrective Action processes- Implement standard processes- Lead and manage the workforce plan for Design and Operations Support- Support process improvement workshops and assist in specifying objectives tosupport 737 and the Derivative Airplane program long-term goals, business plan andcustomer commitments- Lead a Safety Promotion/Safety Culture/Production Culture plan for the 737 Program- Lead the planning efforts for a Quality leaders’ team-building and networking meeting Show less -Manage Enterprise Information Architecture projects-Lead process-improvement activities for Data Modeling and Deployment process- Lead process-improvement activities for Sarbanes Oxley (SOX) using Lean tools like VSM-Create a standardized customer engagement process- Create and document processes to support the Finance Transformation Program project- Lead the Information Management Baldrige support plan for the customer- Coach and mentor co-workers with less experience- Create data models for the 787 Common Data Warehouse- Support process improvements activities (LEAN, CMM (Capability Maturity Model) / CMMI(Capability Maturity Model Integration), 5S, etc) Show less

      • Boeing Global Services (BGS) Quality Excellence Team Senior Lead

        Aug 2022 - now
      • San Antonio Senior Quality Leader (Market: Director of Quality Assurance)

        Dec 2021 - Aug 2022
      • Senior Supplier Program Manager ( Market: Supply Chain Senior Program Manager)

        Jan 2016 - Dec 2021
      • Senior Supplier Program Manager ( Market: Supply Chain Senior Program Manager) - Boeing Commercial

        Mar 2015 - Dec 2015
      • Senior Supplier Program Manager ( Market: Supply Chain Senior Program Manager)

        Apr 2014 - Feb 2015
      • Quality Manager ( Market: Senior Quality Leader)

        Aug 2007 - Apr 2014
      • Senior Data Architect

        Nov 2004 - Aug 2007
    • Century 21 WP & Associates

      Sept 2017 - Nov 2018
      Real Estate Broker

      I have a passion for real estate and have personally purchased & sold multiple properties as private homes and investments throughout Puget Sound and San Antonio areas. I look forward to helping people achieve their dreams of owning their first home or selling and upgrading their home to meet their current needs. I also wish to provide services to investors who seek out “diamonds in the rough” and want to develop them into profitable ventures.

    • HomeSmart Real Estate Associates

      Nov 2018 - Dec 2021
      Real Estate Agent
  • Licenses & Certifications

    • AI Productivity Hacks to Reimagine Your Workday and Career

      LinkedIn
      Apr 2025
      View certificate certificate
    • Build Your Generative AI Productivity Skills with Microsoft and LinkedIn

      Microsoft
      Apr 2025
      View certificate certificate
    • Introduction to Prompt Engineering for Generative AI

      LinkedIn
      Mar 2025
      View certificate certificate
    • Copilot in PowerPoint: From Prompt to Presentation

      LinkedIn
      Apr 2025
      View certificate certificate
    • Artificial Intelligence Foundations: Machine Learning

      LinkedIn
      Feb 2025
      View certificate certificate
    • ASQ Certified Software Quality Engineer

      ASQ - World Headquarters
      Jun 2002
      View certificate certificate
    • Generative AI Skills for Creative Content: Opportunities, Issues, and Ethics

      LinkedIn
      Apr 2025
      View certificate certificate
    • APQP PFD/PFMEA/Control Plan Practicioner

      Credly
      Feb 2021
      View certificate certificate
    • Maxwell Leadership Certified Team Member

      Maxwell Leadership
      Mar 2023
    • Supply Chain Foundations: Risk and Resilience

      LinkedIn
      Feb 2025
      View certificate certificate
  • Honors & Awards

    • Awarded to Dr. Maria-Cristina Spiak
      Special Recognition Award Women of Color STEM conference Oct 2013 Special recognition award highlights mid-career professionals with significant accomplishments in an engineering or technology industry.
  • Volunteer Experience

    • District 55 Club Social Media Chair & Alamo Heights Toastmasters Club President District 55 Club Social Media Chair & Alamo Heights Toastmasters Club President

      Issued by Toastmasters International on Jul 2024
      Toastmasters InternationalAssociated with Dr. Maria-Cristina Spiak
    • Mentor

      Issued by Raisbeck Aviation High School on Sept 2007
      Raisbeck Aviation High SchoolAssociated with Dr. Maria-Cristina Spiak
    • President Advisory Committee - Culture Advocates Team (CAT) member

      Issued by Maxwell Leadership on Mar 2023
      Maxwell LeadershipAssociated with Dr. Maria-Cristina Spiak
    • District 55 Public Relations Manager & Alamo Heights Toastmasters Club VP PR District 55 Public Relations Manager & Alamo Heights Toastmasters Club VP PR

      Issued by Toastmasters International on Jul 2023
      Toastmasters InternationalAssociated with Dr. Maria-Cristina Spiak
    • Boeing Women in Leadership, President

      Issued by Boeing on Jan 2012
      BoeingAssociated with Dr. Maria-Cristina Spiak
    • Member of the Board

      Issued by Asq section Seattle on Jul 2004
      Asq section SeattleAssociated with Dr. Maria-Cristina Spiak
    • Senior Examiner

      Issued by Washington State Quality Award on Sept 2004
      Washington State Quality AwardAssociated with Dr. Maria-Cristina Spiak
    • Member of the Board

      Issued by ASQ Section san Antonio on Feb 2002
      ASQ Section san AntonioAssociated with Dr. Maria-Cristina Spiak