Erin S.

Experience

• 

  T. Distefano's Bakery

  Jan 2007 - Jan 2010

  Cake Decorator/Prep Baker/Customer Service

  Decorated cakes for special occasions and for everyday needs. Worked with customers to achieve their desired product. Helped baker with prep of pastries, breads, and other desserts for the store front and special orders.

• 

  La Residence

  Jan 2008 - Jan 2009

  Assistant Pastry Chef

  Aided in the production of pastries, desserts, and breads for restaurant service and parties. Worked closely with Pastry Chef to collaborate on menu items.

• 

  Jersey Mike's Subs

  Oct 2010 - Sept 2011

  Sub Maker

  Opened and prepared store for the day. Worked with customers to take large orders over phone and through fax. Provided excellent customer service. Closed the store and properly cleaned and maintained the money drawer according to management standards.

• 

  North Carolina Museum of Art

  Sept 2011 - Dec 2018

  Kitchen Manager/Pastry Chef

  Food prep, cooking, and menu planning for Iris restaurant. Food prep, cooking, and management of special events including weddings and corporate functions.

• 

  Wake Technical Community College

  Aug 2017 - Oct 2018

  Assist in new technology renovations for different campuses. Install new workstations with proper software requirements for faculty. Supported faculty, staff, and students with various IT problems. Support was handled in person, over the phone, and remotely. Assisted End Users with problems with MS Office, VPN software, mapping network drives, installing software, and general college-specific questions. Assisted EU Support Analysts with student labs and faculty workstation setups.

  • End User Support Analyst I

    Sept 2018 - Oct 2018

  • End User Support Analyst (FT Temp)

    Jul 2018 - Sept 2018

  • End User Support/Help Desk

    Aug 2017 - Jul 2018
• 

  FUJIFILM Medical Systems U.S.A., Inc.

  Oct 2018 - Sept 2021

  Automation Test Engineer