
Chantelle N.
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About me
Senior Account Director - Retail, Travel, Transport & Logistics Vertical Lead
Education

KDHS
2002 - 2009A levels:Business Studies - AICT - BMedia Studies - BGCSE's - English, Maths, Science, History, ICT, Travel & Tourism, R.S. - Grades A-B

Leeds Metropolitan University
2009 - 2012Marketing and Advertising Management marketing and advertising management Upper Second Class Honours 2:1Subjects covered:Advertising Strategy, Buyer Behaviour, Business Analysis/Practice, Contemporary Brand Management, Consumer Law, Economics, Digital & Interactive Marketing, Celebrity and the Media Economics, Innovation, Management & Leadership, Market Research & Consultancy, Media Planning, Human Resource
Experience

Pama & Co International
Jul 2007 - Sept 2010AdminDuring my summers, I worked with the accounts team by supporting them and responsible for admin.

Microsoft
Sept 2010 - Jun 2011Product Demonstrator
Link Communication
Sept 2010 - May 2012Marketing AssistantAssisted and supported the sales team in generating new business. I was also involved with the development of multi-channel marketing campaigns, including a large scale initiative aimed at promoting our services to customers on a B2B level at the Olympic games of 2012.

Arc Worldwide
May 2012 - Jul 2012Junior Account Executive (internship)I worked on several projects where my tasks involved liaising with customers, creating a contact database, planning and scheduling events and assisting in coordinating it. I completed tasks quickly to very high standards. My tasks involved me researching companies to contact about the different events. I was also in charge of the booking system where I booked them directly either via telephone or e-mail. I strengthened my skills; communication and organsiational expertise as well as developing confidence when calling potential customers.Role/ Responsibilities •Liaising with a variety of customers;•creating a contact database with a short lead time;•planning and scheduling events and assisting in coordinating them;•researched companies to contact and promote the events;•in charge of the booking system, booking them directly either via telephone or e-mail. Show less

Samsung
Jul 2012 - Aug 2012Product Demonstrator
Hamilton Leigh Ltd
Nov 2012 - Apr 2015MarketingAs a graduate with a marketing background and degree, I used my skills to create and implement strategies to build the marketing department for Hamilton Leigh. I have contributed fresh ideas to the company and created an effective marketing strategy based upon the Directors brief and key goal requirements and in addition I am responsible for the creation and design of company marketing collateral. I have successfully helped build upon the foundations of the company profile using various marketing tools. • Project Manager, organising the company’s presence at an exhibition with 250 attendees, working within a specific time scale and budget• New product launch from start of life cycle, creating brand awareness through social media platforms•Monitoring of company’s activities and responses to existing marketing campaigns•Recording and acknowledging new leads/ Up-dating CRM system•Booking attendance at local business exhibitions•Co-ordinating & designing e-marketing mailshots and newsletter campaigns on a monthly basis•Booking & designing local advertising to raise the company profile•Liaising and sourcing with suppliers•Responsible for maintaining and regularly updating the website using HTML and CMS, as well as performing SEO•Main point of contact for internal and external events/ meetings; internal sales •Responsible for social media output on LinkedIn, Twitter, Facebook, Blog Show less

Retail Week Prospect
Apr 2015 - Nov 2018Account Manager
Mar 2017 - Nov 2018Client Relationship Manager
Aug 2015 - Jul 2017Marketing Manager
Apr 2015 - Jul 2016

Virgin Media O2 Business
Nov 2018 - Oct 2023Client Manager
Orange Business
Oct 2023 - nowSenior Account Director - Retail, Travel, Transport & LogisticsOrange Business is the Orange Group entity dedicated to businesses and organisations. Our unique history as a telco operator and now an IT services company enables us to support the sustainable digital transformation of enterprise businesses worldwide.Skills: New Business Development · Strategy · Executive Relationships · Strategic Accounts · Digital Transformation · Relationship Building · Management · Team Management · Stakeholder Management · Customer Insight · Negotiation · Leadership · Strategy Alignment · Technology Evangelism · Solution Selling · Strategic Partnerships · Business Strategy Show less
Licenses & Certifications

Netskope Cloud Security Sales Associate
NetskopeDec 2023
Palo Alto Sales Product Specialist - SASE
Palo Alto NetworksMar 2024
Honors & Awards
- Awarded to Chantelle N.Elite Ascential Information Services May 2018
- Awarded to Chantelle N.Customer Experience Genius of the Year Silver Award Ascential Jan 2016
- Awarded to Chantelle N.BA (Hons) – Business Award -
- Awarded to Chantelle N.CMI/IC Certificate in Management Consulting Essentials -
- Awarded to Chantelle N.Food Safety Level 2 Certificate -
Languages
- pePersian
- enEnglish
- heHebrew
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