Eshy Garcia

Experience

• 

  Gaudi

  Sept 2009 - Nov 2009

  Food & Beverage Attendant
• 

  Landmark Group

  Mar 2010 - Feb 2013

  Food and Beverage Attendant

  • Welcomes and assist the guests to their table. • Served as the communication link between the guests and the chef for special orders.• Inform guests about on-going restaurant promotions.• Paying attention to the special requests of the guests with allergies and any food intolerance.• Organizing and preparing side stations before operation.• Reporting guest complaints to the immediate superiors.• Handled cash flow and credit card transactions.

• 

  Roundmenu.com

  Mar 2013 - Dec 2017

  RoundMenu is the UAE’s no. 1 dining discovery platform for restaurants in the country, and is used as an online social media platform to guide customers and assist businesses to promote their F&B services in the region.- Content management for key accounts such as Jumeirah Group, IHG Group, Rotana Group, Rixos the Palm, Waldorf Astoria, Shangri-La Hotels, AccorHotels, Nando's UAE, Kempinski Hotels, Gourmet Gulf, Aprons & Hammers, Marka Holding - Reem Al Bawadi, Marriott Hotels, The Address Hotels, Bab Al Shams, The Meydan, Hyatt Group, Fairmont Hotels, Radisson, Millenium Hotels-Customer servicing for app & web users-Data curation-Administrative duties such as adding new restaurants, social photos activation-Lead a group of data entry operators for data collection-Implemented guidelines for data entry Show less

  • Content Manager & Customer Services

    Apr 2014 - Dec 2017

  • Customer Service Representative

    Mar 2013 - Mar 2014
• 

  Careem

  Jan 2018 - Sept 2022

  Careem NOW Currently building the next food delivery giant in the region

  • CRM Operations Manager

    Aug 2021 - Sept 2022

  • CRM Marketing Consultant

    Aug 2019 - Sept 2021

  • Account Manager

    Jun 2018 - Jul 2019

  • Content Manager

    Jan 2018 - May 2018
• 

  BandLab Technologies

  Oct 2022 - now

  Senior CRM Manager