Shelbie Duhon

Shelbie Duhon

Desk Clerk

Followers of Shelbie Duhon198 followers
location of Shelbie DuhonUnited States

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  • Timeline

  • About me

    Client Success Manager, SEO Strategist, Project Manager

  • Education

    • Lafayette High School

      2007 - 2011
      High School Diploma

      Activities and Societies: Marching band and concert band for four years; awarded most improved player, 2007; marching band 12th in Nation, 2010; uniform crew captain, 2011. Other activities included horseback riding and the bowling team, won a digital design competition, 2010. Being uniform crew captain entailed creating a system to track and organize over 300 jackets, pants, hats, and gauntlets, as well as managing a crew of about fifteen of my classmates.Was awarded first place in a digital design competition for creating the best home page for the school website.

    • LSU Shreveport

      2023 - 2024
      Master of Business Administration - MBA Marketing and Project Management
    • University of Louisiana at Lafayette

      2012 - 2015
      Bachelor's Degree in General Studies Business, Management, Marketing, and Related Support Services

      Activities and Societies: College band (4 years), Sigma Alpha Iota (1 year), high school band instructor (1 year), big brother/big sister program (1 year). Won first place in a digital marketing class project to run a simulated computer business.

  • Experience

    • Louisiana State University

      Aug 2011 - May 2012
      Desk Clerk

      This job was obtained through a scholarship program with a one-year duration. Being a desk clerk means answering the phone, directing people around the building, organizing files, and delivering/picking up mail and packages. Though it wasn't glamorous, it taught me the ends and outs of working in an office.

    • Mary Kay

      Jun 2012 - May 2022
      Sales Representative

      Selling Mary Kay has been a fun way to practice the marketing and management techniques I learned in college. This opportunity has developed the information from my courses into real-world experience, by putting to practice the many techniques I learned in school. Selling Mary Kay has been an amazing adventure, but I want to do more than this company can offer me.

    • Walk On's Bistreaux and Bar

      Dec 2013 - Apr 2015
      Server

      Being a good waitress is about having a positive attitude and being a good leader. In many ways a restaurant functions as a team. Waiters have a big job; they keep the customers happy, drive sales, and do all the side work to keep a restaurant running and clean. To be a successful waiter you have to be self-motivated with a good work ethic. Being a waitress was one of my favorite jobs. The upbeat, fast-paced environment made it the perfect college job, and my customers always left happy.

    • Shelbie Writes

      Apr 2017 - May 2022
      SEO Content Writer

      I'm a B2B project management and digital marketing writer helping businesses add value to their website by providing high-quality, engaging SEO-optimized web content.

    • Satmodo Satellite Phones

      Apr 2019 - Jan 2020
      SEO Content Writer

      Ghostwriter for Satmodo Satellite Phone Company. I was hired to write SEO-optimized content to improve their website rankings.

    • Etsy Shop

      Mar 2020 - May 2022
      Freelance Copywriter

      Provide keyword-rich product descriptions and content for a Jewelry Company on Etsy.

    • Klout 9

      Mar 2022 - May 2022
      Web Content Writer

      Create SEO-optimized blog posts for our digital marketing agency and our client's.

    • Click Here Digital

      May 2022 - now

      My primary responsibility is ensuring the efficient and high-quality execution of SEO services and aligning tasks and activities with our business objectives.Key Responsibilities:- Team Management: Lead a team of 4-6 SEO analysts and content writers, conducting monthly 1:1s to support their growth and goals.- SEO Product Delivery & Quality Control: Manage SEO strategy and deliverables for key accounts, ensure quality, resolve client issues, and oversee proactive plan implementation.- Internal Team Collaboration: Work closely with Account Management to balance client needs and team capabilities, build trust, and allocate resources effectively.- Training Management: Keep training materials up to date, execute training sessions, and report on training progress and gaps. Show less As a versatile professional at Click Here Digital, my official role is a SEO Analyst, but I also work as a Content Strategist, Project Manager, and Content Writer. I manage a client portfolio with an active budget over $60,000. I work with diverse industries, including e-commerce, law, non-profit organizations, RV dealerships, remanufactured engines, commercial air conditioning, and fence building.Responsibilities:- Conduct in-depth SEO and website audits, optimizing technical aspects and on/off-page content.- Analyze data using tools like SEMRush, Screaming Frog, GSC, GA4, Site Bulb, Ahrefs, and Moz.- Develop comprehensive content and SEO strategies to boost organic traffic and rankings.- Build and optimize webpages for improved user engagement and conversion rates.- Enhance core web vitals and page speed for optimal website performance.- Perform competitor and keyword research to identify industry trends and opportunities.- Address technical site health issues and implement schema for better visibility.- Optimize citation listings for improved local search performance.Platforms:Proficient with WordPress, DealerOn, Dealer.com, Sincro, Modiphy, Shopify, Dealer Spike, BigCommerce, Webflow, MotoCMS 3, and Kentico.Graphic and Web Design Skills:Utilize intermediate graphic design and web design skills to enhance content and webpages for a seamless user experience.Passionate about excellence, I use data-driven insights to achieve remarkable results. Thriving in dynamic environments, I consistently exceed expectations and drive tangible business outcomes. Show less

      • Client Success Manager

        Aug 2024 - now
      • SEO Strategist

        Nov 2023 - Aug 2024
      • Search Engine Optimization Analyst

        Sept 2022 - Nov 2023
      • SEO Associate

        May 2022 - Aug 2022
  • Licenses & Certifications

    • Customer Service Certified

      SkillPath
      Sept 2021
    • Certified Associate in Project Management (CAPM)®

      Project Management Institute
      Dec 2021
      View certificate certificate
    • Contena Academy

      Contena
      Mar 2022