Jitendra Dalai

Experience

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  Tata Consultancy Services

  Nov 2009 - Aug 2012

  Process Associate

  INWARD & OUTWARD BILLING ,1ST ,2ND & 3RD REJECTION & QUALITY CHECK FOR INTERLINE TEAM .FILLING FARES IN AIRLINE SYSTEM.DAILY SENDING QUERY TO CLIENT

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  WNS Global Services

  Oct 2012 - May 2013

  Senior Process Associate

  I DO FARE QC FROM GDS WITH OUR SYSTEM .RESOLVING EXCEPTION OF ARC & BSP. BALANCING & WEEKLY/FORTNIGHTLY/MONTHLY CLOSING WITH OUR SYSTEM.HANDLING TEAM & SENDING QUERIES TO CLIENT VIA CALL OR EMAIL

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  Sutherland Global Services

  May 2013 - Nov 2018

  Team Lead

  Done Functional Testing,API Testing,GUI Testing, Regression Testing, Database Testing, User Interface Testing,Exploratory Testing ,System Testing,Smoke Testing & Sanity Testing.Preparation of test plans,Developed test cases & execution based on User Story/Requirement received .Develop test framework and execution of test scripts in Eclipse IDE using Selenium Webdriver with Java, TestNG and Maven.Understand client requirements and Participating in Sprint Grooming sessions to pull the current sprint user stories from Backlog.Good knowledge of Agile(Scrum) & Waterfall Methodology.Experience in Testing API using Postman and writing scripts to test API.Experience in executing DDL and DML queries.Having knowledge in writing SQL queries and involved in Database Testing by using PL-SQL.Filling and tracking bugs in issue tracker (Beatle).Coordinate with Support Team and Development Team to resolve Bugs as per timeline.Conduct training and give constructive feedback to the Operation team for any update fix and enhancement.Processing prime billing, 1st rejection, 2nd rejection and 3rd rejection processing in rapid.Managing Air Serbia-PRA Team and Allocation of work ,Resolving queries and guidance to PRA Team Members.. Knowledge of Reference Data Coding & Filling such as SPA, CSA, ZED, ID,FFP,Award Ticket and FDR in application (RAPID).Interacting with Clients for queries and other work through email or call.Good understanding on reading of following agreements like SPA,MIBA,STA,ZED,FFP,ID,Award Ticket and CSA.Knowledge of Rapid (Mercator), Amadeus, SIS and RATD applications. Show less

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  Accelya Group

  Nov 2018 - Jul 2019

  Senior Engineer - Testing

  Done Functional Testing,API Testing,GUI Testing, Regression Testing, Database Testing, User Interface Testing,Exploratory Testing ,System Testing,Smoke Testing & Sanity Testing.Preparation of test plans,Developed test cases & execution based on User Story/Requirement received .Develop test framework and execution of test scripts in Eclipse IDE using Selenium Webdriver with Java, TestNG and Maven.Understand client requirements and Participating in Sprint Grooming sessions to pull the current sprint user stories from Backlog.Good knowledge of Agile(Scrum) & Waterfall Methodology.Experience in Testing API using Postman and writing scripts to test API.Experience in executing DDL and DML queries.Having knowledge in writing SQL queries and involved in Database Testing by using PL-SQL.Filling and tracking bugs in issue tracker (Beatle).Coordinate with Support Team and Development Team to resolve Bugs as per timeline.Conduct training and give constructive feedback to the Operation team for any update fix and enhancement. Show less

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  Accio.ai

  Jan 2020 - Sept 2020

  Senior Software Tester

  Done Functional Testing,API Testing,GUI Testing, Regression Testing, Database Testing, User Interface Testing,Exploratory Testing ,System Testing ,Smoke Testing & Sanity Testing.Participating in Sprint Grooming sessions to pull the current sprint user stories from Backlog.Attended Daily Scrum meeting, Stand-up meeting & Sprint Retrospective meeting.Preparation of test plans,Developed test cases & execution based on User Story received .Having knowledge of working in Agile Methodology(Scrum).Extensively used Selenium locators (like Xpath, CSS Selector) together with JavaScript executor, robot class to locate challenging web contents.Develop test framework and execution of test scripts in Eclipse IDE using Selenium Webdriver with Java, TestNG and Maven.Implemented Page Object Model Automation Framework using Java, Selenium.Experience in Testing API using Postman and writing scripts to test APIExperience of working with Jira Project management and Jira ,Notion defect management toolsInteracting with Developers to ensure clear communication on requirement and defect reports.Provide Time Estimation for current Sprint/User Story. Experience in executing basic DDL and DML queries for Database Testing. Show less

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  Datamatics

  Nov 2020 - Jan 2023

  QA Automation Engineer

  Develop Hybrid Test Framework for SDC Application with the base framework of Morningstar and execution of test scripts in Eclipse IDE using Selenium Webdriver with Java, TestNG and Maven.Participating in Sprint Planning, Daily Standup & Retrospective meeting to get tasks for the current sprint.Done Functional Testing, API Testing, GUI Testing, Regression Testing, DatabaseTesting, User Interface Testing, Exploratory Testing, System Testing, Smoke Testing & Sanity Testing.Developed test cases in TestRail & execution based on User Story received Experience in executing basic DDL and DML queries for Database Testing in DBeaver Application.Implemented Page Object Model Automation Framework using Java, Selenium.Experience of working with Jira Project & Defect management. Show less

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  Periscope-Tech

  Jan 2023 - now

  Senior QA Automation Engineer

  Develop TDD Framework for R1 Project Application andexecution of test scripts in Eclipse IDE using Selenium WebDriver with Java,TestNG and Maven.Develop Rest Assured Framework for R1 Project API's andexecution of test scripts in Eclipse IDE using Java,TestNG and Maven.