Fernando Henrique

Experience

• 

  Fresenius Medical Care

  Feb 2007 - May 2009

  Trainee

  Identification of problems related to security informationSoftware and hardware problems solutions

• 

  Oi/Telemar

  Jun 2009 - Jun 2012

  Analyze and identify insights through segmentation of client processes B2B and B2CRepresent the company in the centralization of customer data with the regulatory agency in the countryManage the whole system project chain to ensure the quality of customer data Assure SOX process of the client databaseMake reports about registering suppliers and customersWrite functional requirements to ensure the quality of customer data input Register suppliers in the SAP systemGenerate managerial status report on supplier registrationPrepare technical specifications of purchases for data supplier

  • Quality Information Analyst

    Oct 2011 - Jun 2012

  • Quality Information Junior Analyst

    Aug 2010 - Oct 2011

  • Quality Information Assistant

    Jun 2009 - Aug 2010
• 

  Accenture Brasil

  Jun 2012 - now

  Lead Analytics team in a crisis project with a social impactIdentify and develop the main indicators for operational performance analysis Plan analytics workflow developmentManager a multifunctional analytics team Create data reports by data visualizations for the driver operations teamWork together with multicultural teams to provide business insightsEnsure data quality by deep-dive business process analysisAct as a product owner in the implementation of omnichannel projects with SalesForce and Chatbot Develop analytics assets in big data using spatial analysisCreate analysis for new business opportunities in retail, tourism, and urban mobility Load and transform data with PL/SQL by SAS-E-Guide Guarantee quality of master client data of large telecom companyProvide managerial status report about data quality situationAutomate process by solutions integrated with SAP and AutoIt

  • Analytics Manager

    Jun 2022 - now

  • Analytics Associate Manager

    Aug 2018 - Jun 2022

  • Analytics Specialist

    Jun 2014 - Aug 2018

  • Senior Business Process Analyst

    Jun 2012 - Jun 2014