Marie Williams

Experience

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  Forever 21

  Jan 2005 - Jun 2007

  Salesperson

  Opened and closed the store. Shared product knowledge with customers while making personal recommendations. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis.

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  Children of America

  Jun 2007 - Jun 2010

  Teacher Assistant

  Taught numerous of children, ages 6 weeks through 3 years. Guiding children through a variety of daily activities and making sure the curriculum is age-appropriate and fun.

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  The Wendy's Company

  Jun 2011 - Jan 2013

  Crew Member

  Took necessary steps to meet customers needs and effectively resolve food or service issue. Recorded customer orders and repeated them back in a clear and understandable manner. Correctly received orders, processed payments and responded appropriately to guest concerns. Served orders to customers at windows, counters and tables. Resolved guest complaints promptly and professionally.

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  McDonald's

  Feb 2013 - Aug 2013

  Crew Member

  Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Correctly received orders, processed payments and responded appropriately to guest concerns. Served orders to customers at windows, counters and tables. Resolved guest complaints promptly and professionally.

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  HOMELAND HEALTH SERVICES LLC

  Aug 2013 - Dec 2014

  Home Health Aide

  Experience with physically disabled client. Assisted with feeding, bathing/grooming, positioning and range of motion exercises. Looking for a long term care position.Skills UsedTrained in grooming and bathing assistanceCalm and level-headed under duressGeneral housekeeping abilityQuick problem solverLeadershipCommunication

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  G6 Hospitality LLC

  Mar 2014 - Sept 2014

  Sales Service Representative

  answer calls and respond to emailshandle customer inquiries both telephonically and by emailresearch required information using available resourcesmanage and resolve customer complaintsprovide customers with product and service informationenter new customer information into systemupdate existing customer informationprocess orders, forms and applicationsidentify and escalate priority issuesroute calls to appropriate resourcefollow up customer calls where necessarydocument all call information according to standard operating procedurescomplete call logsproduce call reports Show less

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  Ohio Presbyterian Retirement Services

  Jan 2015 - Jul 2020

  Dietary Aide/Cook

  ResponsibilitiesTook necessary steps to meet elders needs and effectively resolve food or their issues. Taking elders orders. Severing elders their food. (Cook) Cleans food preparation areas as determined by law and company policyPrepares foods to the specifications of the elderPrepares food before the arrival of elders and familyMakes adjustments to food items to accommodate elder and family with allergies or specific diet concernsActs as liaison to front-of-house employees to ensure proper food service temperatureOperates various kitchen appliance such as a blender, oven, grill, or stand mixerPortions, arranges, and garnishes food based on elder and family preferenceAssists other cooks during the food assembly processMaking sure elders had a great meal experience Show less

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  The Space Shop Self Storage

  Jul 2020 - Mar 2021

  Assistant Manager
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  KFC

  Sept 2020 - Apr 2021

  Assistant Manager
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  Wingstop Restaurants Inc.

  Apr 2021 - now

  General Manager