Krisnanda Neno

Experience

• 

  Linde

  Aug 2021 - Jan 2022

  Digitalisation Communication

  - Redesigning SharePoint to enhance user experience and ensure alignment with the corporate branding and digitalization goals- Executing a wide information event and coordinate internal publication to ensure a wider reach- Analyzing surveys to understand the effectiveness of current communication strategies related to digitalization

• 

  Giesecke+Devrient

  May 2022 - Oct 2022

  Product Marketing (Currency Technology)

  - Creating storyboards to support the selling of products - Updating bid templates to improve process efficiency and user-friendliness to the sales team - Support the rebranding of products while ensuring consistency and effectiveness in the sales material- Designing visual guides to showcase the product portfolio to inform potential customers

• 

  Flix

  Aug 2023 - Jan 2024

  CRM

  - Execution of email marketing with Salesforce Marketing Cloud- Planning of new email campaigns, setup of templates, and schedule sendouts - Conduct A/B tests to constantly enhance email performance- Analyze main KPIs on campaign performances - Conduct analysis on market trends and assess competitive positions to gain insights and develop recommendations - Streaming new audiences using SQL queries to optimize audience targeting - Collaborate with CRM stakeholders to maintain branding Show less

• 

  N26

  Feb 2024 - now

  Junior CRM Specialist

  - Execute CRM campaigns, automated journeys and multi-channel one-off email campaigns with different channels - Segment audience using predefined criteria and apply necessary exclusions using SQL queries - Handling authority complaints - Support with documentation of CRM campaigns and processes - Set up and maintain automated communication workflows to support the achievement of CRM key results- Support in setting up compliance communications