Jing Ying Lim

Experience

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  Alex's Art Studio

  Nov 2013 - Apr 2014

  Teaching Assistant
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  CHATIME NORWICH LTD

  Mar 2016 - Sept 2019

  Store Manager

  Required to prepare food and beverages according to protocol to ensure brand quality (often under time pressure) and maintaining store cleanliness. Primary responsibility includes monthly staff training, stock management, dealing with customer complaints/ enquiries and arranging working timetables weekly.Skills acquired include customer service, teamwork, communication, time management, organization skills.

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  University of East Anglia

  Jun 2019 - Jul 2019

  Graduate Research And Teaching Assistant

  Project is based on the detection and quantification of micro plastics in the environment, e.g.: bottled water, beach sand and sewage.Led a group of chemists, including international researches to perform analytical tasks, such as:Development of a new protocol/ SOP and further improvements;Collection of samples from various areas around East Anglia, England;Extraction of samples using techniques e.g. filtration and density separation;Fluorescent labelling and automatic imaging of micro plastics;Full documentation, analysis and presentation of results to faculty members of the UEA chemistry department. Show less

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  Provoice Audio & Electronics Sdn Bhd

  Jan 2020 - Mar 2020

  Sales Assistant

  • Shadowed company director in meeting clients and discussing about business related matters.• Obtained valuable accounting experience from accounting team manager.• Assisted in weekly stock check and purchasing equipment, liaising directly with potential suppliers.

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  Top Glove

  May 2020 - Dec 2020

  Research And Development Chemist

  • Involved in the development of latex formulation and monitoring product development from lab scale to pilot run.• Carried out QC/QA evaluation on raw materials, finished products and line process parameters.• Excellent reporting and presentation skills on weekly product evaluation and biweekly progress update reports.• Guided and provided training for new staffs on laboratory tests and glove making process.• Experienced in advanced laboratory techniques including HPLC, SEM/EDX, stability analyzer, Zetasizer particle size analyzer, durability and tensile testing etc.• Displayed improvement in communication skills while liaising with factory personnel and R&D team members to ensure the smooth going of projects.• Multipleongoingprojectsinthesameperiodallowedimprovementintimemanagementanddocumentationskills.• Able to adapt to stressful conditions especially while handling the extreme workload during COVID-19. Show less

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  OTC Cosmetic Industries Sdn Bhd

  Mar 2021 - Apr 2022

  Research And Development Chemist

  • Main role includes full product development for a range of cosmetic products, including personal care, skin care, baby care, hair care and household products.• Responsible for formulation and packaging innovation based on client’s preferences, from lab scale to mass production. Required to monitor trial runs and first mass production, working alongside QC and QA to advice production on bulk adjustments.• Shadowed R&D Director and Managing Director in meeting potential clients and suppliers.• Responsible in researching and presenting the latest cosmetic market trends and product proposals to clients fornew product developments.• Exhibited enthusiasm and professionalism while consulting clients on their budget, product performance andpackaging expectations.• Acts as a bridge of communication between clients and factory personnel to ensure the smooth running ofproduction in providing high quality finished goods.• Displayed professional communication skills when sourcing on raw materials and packaging from suppliers whilstnegotiating for the best pricing on behalf of the client.• Competent in managing formulation costing and providing quotation based on customer’s product requirements.• Well informed in the latest pricing and specific functions of many raw materials including surfactants, emulsifiers,emollients, thickeners, various actives etc.• Displayed excellent time management and organisation skills in handling up to 30 projects in the same period. Show less

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  UOB

  Apr 2022 - now

  Rotation 1: Cards & Payment Products, Personal Financial Services- Project Lead for Brand Revitalisation Project post Citibank acquisition- Targeting mall partnerships (Sunway, Pavilion Bukit Jalil, IOI & 1 Utama); Radio and Billboard Ads featuring UOB Card Products; 3D/ Interactive DOOH at Pavilion KL and multiple online partnerships.- Oversee campaigns end to end from negotiation to implementation to post campaign monitoring/ analysisRotation 2: Regulatory Compliance- Project Lead for developing the Marketing Material Review Procedure- Develop Risk Assessment Grid, MM Review Checklist in accordance with BNM requirements, Single Pass Review and Post Monitoring Framework.- Conducted training to business units prior to the implementation of the newly developed procedure.Rotation 3: Learning & Development Centre, HR- Assist in staff training related matters, including workshops, training schedules and materialsRotation 4: Retail Business Finance- Assist in the compilation and automation of data analytics, targeting financial analysis for PFS.Rotation 5: Strategy & Business Management, CEO's Office- Coordination of CEO's engagement, both internally and externally.- Conduct market trend and economic analysis to strategise the direction and goals for various business units - Assist in the Jom Transform Accelerator (Sustainability) ProgramRotation 6: (Regional) BRMC/ Group Compliance - Fraud Risk Management- Develop the Malware Goodwill Compensation Framework, including SOPs, process flow, any materials related to customer communication and a pre-implementation workshop for frontliners.- Streamline the meeting structures and reporting matrix for the Fraud Risk Management team.Non-BAU responsibilities:1. Year-long committee for UOB United - in charge of organising and hosting bank-wide sports & wellness activities and communications to staff.2. An active volunteer to bank-wide events as emcee, committee or ad-hoc roles whenever needed. Show less

  • Product Manager, Cards and Payment Products

    Dec 2023 - now

  • Management Associate

    Apr 2022 - Dec 2023